Georgia Bostic

• Managed daily tasks to ensure the timely completion of orders.
• Continuously evaluated personal performance against established objectives, making adjustments as needed for continuous improvement.
• Developed efficient workflows to improve service delivery and customer satisfaction.
• Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
• Performed full inventory counts every day.
• Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
• Supervisor Evan 682-392-0862

• Efficient and detail-oriented dispatcher with experience coordinating logistics operations in a fast-paced environment. Responsible for scheduling deliveries, optimizing routes, and ensuring timely shipments while maintaining compliance with company policies and safety regulations. Proficient in using dispatch software and tracking systems to manage real-time operations and customer service requests.
• Dispatcher.
• Track and document maintenance schedules, and driver hours to optimize operations.
• Monitor real-time delivery progress using dispatch software and GPS tracking systems.
• Communicate with drivers to provide route adjustments, weather updates, and traffic advisories.
• Ensure compliance with DOT regulations, company policies, and safety protocols for all drivers and vehicles.
• Coordinate and dispatch drivers for scheduled deliveries and pickups to ensure timely and efficient operations.
• Address and resolve delivery delays, equipment issues, or other operational challenges promptly.
• Handle emergency situations, such as vehicle breakdowns or accidents, by quickly coordinating solutions.
• Provide excellent customer service by addressing inquiries, delivery concerns, and special requests.
• Collaborate with warehouse personnel to ensure proper loading, package handling, and order accuracy.
• Utilize problem-solving skills to mitigate disruptions and maintain smooth day-to-day operations.
• Conduct post-shift debriefings with drivers to gather feedback, review performance, and identify opportunities to enhance routing and communication strategies.
• Hours per week: 40, Full Time
• Supervisor: Devra, +1 (214) 223-5554.

• Experienced Assistant Location Manager with a background in overseeing warehouse operations, logistics coordination, and customer service. Skilled in optimizing workflow and ensuring compliance with safety and regulatory standards. Strong ability to collaborate with teams, build relationships with clients and vendors, and drive operational efficiency in a dynamic logistics environment. Proven ability to multitask in high-pressure settings while maintaining accuracy and efficiency in supply chain operations.
• Assistant Contract Manager.
• Assisted the location manager in overseeing the daily operations of the logistics facility, ensuring a smooth and efficient process.
• Supervised and coordinated activities of the warehouse staff, including training, scheduling, and performance evaluation.
• Implemented and monitored safety protocols to ensure a safe working environment for all employees.
• Analyzed logistical processes and workflows, identifying areas for improvement, and implementing strategies to enhance efficiency.
• Liaised with transportation providers to ensure timely delivery and pickup of goods.
• Developed and maintained strong relationships with clients and vendors, addressing any issues, and ensuring high levels of service satisfaction.
• Prepared and presented operational reports to the location manager, highlighting key performance indicators, and recommending improvements.
• Ensured compliance with company policies and regulatory requirements, conducting regular inspections and audits.
• Led cross-functional team meetings to align warehouse operations with company objectives and client expectations.
• Supervisor: Vanessa Fabio +1(832)589-4887 (vanessafacio@tophatls.com)

• Dedicated and customer-focused Sales Associate with extensive experience at American Freight Furniture and Mattress, a leading value furniture retailer. Demonstrates strong product knowledge and a commitment to helping customers find quality furniture, mattresses, and appliances at everyday low prices. Contributed to the successful integration of multiple store acquisitions and supported franchise development efforts, driving store profitability and brand growth.
• Sales Associate.
• - Assisted customers in selecting quality furniture, mattresses, and appliances from a diverse product assortment, ensuring customer satisfaction, and repeat business.
• - Utilized in-depth product knowledge to educate customers on the benefits of flexible payment options..
• - Engaged customers by creating a welcoming store environment and addressing their needs with personalized recommendations.
• - Implemented promotional strategies and sales campaigns, resulting in increased foot traffic and sales revenue.
• - Collaborated with team members to achieve monthly sales targets, and enhance overall store performance.
• - Assisted in setting up visually appealing merchandise displays to attract customers and drive sales.
• - Participated in ongoing training programs to stay updated on product knowledge, sales techniques, and customer service best practices.
• - Conducted follow-up calls with customers to ensure their satisfaction with purchased products, and encourage repeat business.

Supervisor: Jason Hayes, +1 (346) 413-6184.

• Experienced Appointment Clerk with expertise in coordinating and scheduling freight deliveries and pickups. Skilled in managing appointment logs, and communicating with clients and carriers.
• Coordinated and scheduled appointments for freight deliveries and pickups.
• Managed appointment logs and updated scheduling software to reflect changes, cancellations, and new appointments.
• Communicated effectively with clients, carriers, and internal teams to confirm appointment details, and address any scheduling conflicts or issues.
• Maintained accurate records of appointment schedules, logistics information, and client communications.
• Provided exceptional customer service by promptly addressing inquiries, resolving scheduling conflicts, and maintaining positive client relationships.
• Collaborated with warehouse and transportation teams to streamline appointment scheduling, optimize delivery schedules, and improve operational efficiency.
• Coordinated last-minute appointment changes and urgent freight requests to minimize disruptions and maintain workflow efficiency.
• Worked closely with dispatchers and drivers to align appointment schedules with real-time transportation capacity.
• Maintained confidentiality of sensitive logistics and client information while adhering to company policies and data security standards.
• Supervisor: Dugar Adam’s +1 (832) 370-9263

• Customer Service Representative with a strong background in third-party logistics and supply chain management. Dedicated to delivering exceptional customer service and ensuring seamless logistics processes for clients.
• Handled domestic and international shipping inquiries, coordinating with carriers, and ensuring timely deliveries.
• Managed warehouse and fulfillment operations, including inventory management, order processing, and logistics coordination.
• Conducted regular reviews and evaluations of logistics performance metrics, identifying areas for improvement, and implementing corrective actions.
• Upheld MVP Logistics’ commitment to customer-focused logistics solutions and excellence in supply chain management.
• Processed and tracked customer orders, ensuring accuracy and timely fulfillment, while addressing any discrepancies.
• Supervisor: Curtis Graham, +1 (888) 390-5320.

• Skilled in managing shipments, resolving customer inquiries, and ensuring timely deliveries.
• Provided exceptional customer service to clients by addressing inquiries and resolving issues related to shipments, deliveries, and logistics.
• - Managed and tracked shipments using logistics software, ensuring accurate and timely updates to customers regarding the status of their orders.
• - Coordinated with internal departments, such as transportation, warehouse, and inventory teams, to facilitate smooth logistics operations and timely deliveries.
• - Handled customer complaints and escalations with professionalism, working to find effective solutions, and maintain customer satisfaction.
• - Conducted follow-up calls and emails to ensure customer satisfaction, and address any post-delivery concerns.
• - Fostered positive relationships with clients.
• Supervisor: David Mick, +1 (800) 883-4593.

• Dedicated and detail-oriented Material Handler with extensive experience in pharmaceutical and medical-surgical supply distribution at McKesson Corporation. Proven ability to optimize warehouse operations and maintain inventory accuracy. Skilled in operating warehouse equipment.
• - Efficiently handled the receipt, storage, and distribution of pharmaceutical and medical-surgical supplies.
• - Ensured accurate and timely picking, packing, and shipping of orders.
• - Operated warehouse equipment, such as forklifts and pallet jacks, to move and organize inventory, maintaining a safe and efficient work environment.
• - Conducted regular inventory audits and cycle counts.
• - Provided support in the loading and unloading of delivery trucks, ensuring proper handling and storage of sensitive pharmaceutical products.
• Supervisor: Albert Montalongo, +1 (936) 523-2800.