Georgia Cherry
Tescott,KS
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
Work History
Receptionist
Union Exterminating Inc
07.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Collector
Progressive Solutions
10.2019 - 06.2022
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Enhanced company reputation by professionally handling sensitive financial matters.
- Negotiated settlements in a timely manner, reducing the number of long-term delinquent accounts.
Head Cashier
Lowes
04.2018 - 09.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
Education
CMA Certification - CMA
Bryan University At Springfield
Springfield, MO04.2024
Skills
- Administrative Support
- Bookkeeping
- File Management
- Technical Support
- Data Entry
- Office Management
- Scheduling
- Multi-line telephone operation
- Documentation And Reporting
- Verbal and written communication
- Time Management
- Basic accounting
- Office equipment operations
Timeline
Receptionist
Union Exterminating Inc
07.2022 - 02.2023
Collector
Progressive Solutions
10.2019 - 06.2022
Head Cashier
Lowes
04.2018 - 09.2019
CMA Certification - CMA
Bryan University At Springfield
Similar Profiles
Michael Z. HestersMichael Z. Hesters
Commercial Account Executive at Northwest ExterminatingCommercial Account Executive at Northwest Exterminating
David SmithDavid Smith
Pest Control Technician at Northwest ExterminatingPest Control Technician at Northwest Exterminating
Donna SavareDonna Savare
Customer Service Representative at Jay Taylor ExterminatingCustomer Service Representative at Jay Taylor Exterminating
Patricia WebsterPatricia Webster
Waitress at Sake2me Sushi RollsWaitress at Sake2me Sushi Rolls
Michael SordenMichael Sorden
Computer Repair Technician at Driftwood LLC.Computer Repair Technician at Driftwood LLC.