Dynamic and compassionate professional with extensive experience in caregiving and automotive maintenance, notably with All American Home Care Services and Philadelphia Fleet Management Services. Excelled in providing exceptional patient care, enhancing quality of life, and diagnosing complex mechanical issues, showcasing problem-solving and empathetic communication skills. Achieved a significant increase in patient satisfaction and workshop efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver
All American Home Care Services
04.2024 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Automotive Technician
Penske Truck Leasing
01.2024 - 03.2024
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Maintained accurate records of time and materials required to perform repairs and service.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Increased workshop efficiency with organization of tools and equipment.
Reduced repeat repair visits by implementing thorough quality control checks.
Enhanced workshop safety by adhering to and promoting best practices.
Warehouse Associate
Amazon Nj
07.2022 - 04.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as Number pounds.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Assisted in reducing product damage by properly handling and storing materials.
Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Completed regular cycle counts to maintain accurate inventory records.
Loaded, unloaded, and moved material to and from storage and production areas.
Assisted in receiving, stocking and distribution of merchandise.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Unpacked and repacked items in different quantities and configurations for shipment.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Automotive Technician
Hall Technical Services
07.2022 - 08.2022
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Performed safety and emissions inspections.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Completed customer orders and warranty services according to manufacturer specifications.
Maintained accurate records of time and materials required to perform repairs and service.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Automotive Technician
Philadelphia Fleet Management Services
01.2022 - 03.2022
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Performed safety and emissions inspections.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Maintained accurate records of time and materials required to perform repairs and service.
Boosted team morale and productivity through effective communication and leadership.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Increased workshop efficiency with organization of tools and equipment.
Caregiver
Delta T Group
01.2020 - 06.2020
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Transported individuals to events and activities, medical appointments, and shopping trips.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Cabin Crew Member
Prospect Airport Services
11.2016 - 12.2019
Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Followed company regulations and rules to promote safe environment for travelers and employees.
Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
Exceeded performance metrics for customer satisfaction surveys by consistently receiving positive feedback from passengers regarding attentive service.
Checked personnel for proper uniforms and safety equipment.
Assisted passengers with special needs, providing personalized care and support throughout the flight.
Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
Checked whether personnel completed required duties and responsibilities during respective shifts.
Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
Ensured safety and comfort of customers onboard aircraft.
Warehouse Associate
Randstad
09.2014 - 09.2015
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as Number pounds.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Completed regular cycle counts to maintain accurate inventory records.
Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained clean, orderly work environment free of hazards.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Unpacked and repacked items in different quantities and configurations for shipment.
Operated equipment while observing standard safety procedures.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Education
Diploma - Automotive Technology
Lincoln Tech Institute
Philadelphia, PA
08.2022
Automotive Technology
Stratford Career Institute.
MD
01.2020
Diploma - Automotive Engineering
Booker Washington Institute
West Africa/ Liberia 🇱🇷
11.2002
High School Diploma - English Language And Literature
Yini High School
West Africa/Liberia 🇱🇷
07.1999
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Daily living assistance
Personal hygiene assistance
Basic housekeeping
Housekeeping
Meal preparation
Housekeeping tasks
Relationship building
Compassionate care
Flexible schedule
First aid and safety
Verbal and written communication skills
Flexible schedule and availability
Patient companionship
Compassionate communication
Team collaboration
Medication and appointment reminders
Supportive companionship
Direct patient care
Behavioral management
Medication management
COVID-19 safety policies
Special needs care
Client documentation
Heavy lifting
Patient management
ADL assistance
Client transportation
Care plan assessment
Patient assessments
Transportation services
PPE usage
Physical therapy support
Case management
Safety awareness
Cultural sensitivity
Stress management
Community activities
Resident empowerment
Lifting and transferring
Daily living activities assistance
At-home care instruction
Patient care and companionship
Clear communication
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Result by completing Task with accuracy and efficiency.
Achieved Result through effectively helping with Task.
Documented and resolved Issue which led to Results.
Achieved Result by introducing Software for Type tasks.
Collaborated with team of Number in the development of Project name.
Supervised team of Number staff members.
Certification
Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
Home Health Aide (HHA) Certification
Certified Nursing Assistant (CNA)
Automotive Service Excellence Certification (ASE)
State Driver's License
First Aid Certification
CPR/AED Certification
Additional Information
I am a great woman, who loves with all of her heart and soul and cares for others, my job and very high working ethic and I love my job
Languages
English
Professional Working
Timeline
Caregiver
All American Home Care Services
04.2024 - Current
Automotive Technician
Penske Truck Leasing
01.2024 - 03.2024
Warehouse Associate
Amazon Nj
07.2022 - 04.2023
Automotive Technician
Hall Technical Services
07.2022 - 08.2022
Automotive Technician
Philadelphia Fleet Management Services
01.2022 - 03.2022
Caregiver
Delta T Group
01.2020 - 06.2020
Cabin Crew Member
Prospect Airport Services
11.2016 - 12.2019
Warehouse Associate
Randstad
09.2014 - 09.2015
Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
Home Health Aide (HHA) Certification
Certified Nursing Assistant (CNA)
Automotive Service Excellence Certification (ASE)
State Driver's License
First Aid Certification
CPR/AED Certification
Diploma - Automotive Technology
Lincoln Tech Institute
Automotive Technology
Stratford Career Institute.
Diploma - Automotive Engineering
Booker Washington Institute
High School Diploma - English Language And Literature
Yini High School
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