Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Carnegie Medical Clinic
10.2022 - Current
Assisted patients with basic care needs.
Sanitized, restocked, and organized exam rooms and medical equipment.
Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Documented vital signs and health history for patients in clinic and hospital environments.
Followed comprehensive clinical protocols to safeguard patient safety.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
PCA
Lawton Fort Sill Veterans Center
02.2022 - 10.2022
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Answered patient assistance calls, assessed needs, and offered qualified support.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean and safe environment to promote patient safety and comfort.
Upheld infection control and prevention policies across different patient-facing areas.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Transported patients between rooms and appointments or testing locations.
Documented patient information and care activities in electronic health record.
CNA
Carnegie Nursing Home
08.2016 - 02.2022
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Upheld infection control and prevention policies across different patient-facing areas.
Followed directions of licensed nurses to administer medications and treatments.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Dietary Cook
Carnegie Nursing Home
08.2016 - 02.2022
Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
Followed standard recipes, menus and apportions according to established standards.
Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
Housekeeper
Carnegie Nursing Home
08.2016 - 02.2022
Verified cleanliness and organization of storage areas and carts.
Dusted picture frames and wall hangings with cloth.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Washed and put away kitchen dishes, utensils and glassware.
Changed bed linens and collected soiled linens for cleaning.
Over-Night Gas Station Clerk
Malbon Brothers
10.2015 - 07.2016
Maintained inventory of all saleable items.
Built trustful relationships with customers to encourage return visits.
Maintained clean and orderly work station.
Checked customer identification for alcohol, cigarette, and lottery sales.
Rang up customers' orders by scanning products and keying prices into register.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Performed cash, card and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.
Assistant Manager
Great Steak
09.2013 - 04.2015
Generated repeat business through exceptional customer service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Defined clear targets and objectives and communicated to other team members.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Produce Clerk
Food Lion
09.2009 - 08.2013
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Checked for outdated and overripe grocery items and removed from inventory.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Pleasantly greeted customers and provided prompt and courteous service.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Kept tidy and organized area to comply with cleanliness standards.
Recorded sales information on database to enable tracking history and maintain accurate records.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Created inviting environment for customers by maintaining store organization and cleanliness.
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