Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgia Gooding

Thomson,GA

Summary

Driven professional with a background at McDuffie County Animal Hospital, adept in sanitation protocols and showcasing resilience. Excelled in enhancing animal wellbeing and streamlining customer service processes. Proven ability to manage high-volume transactions and maintain rigorous standards of cleanliness, contributing significantly to workplace efficiency and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful at Ray Of Light Tanning Salon.

Overview

3
3
years of professional experience

Work History

Kennel Technician/Vet Assistant

McDuffie County Animal Hospital
06.2023 - 06.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.

Front Desk Receptionist

Ray Of Light Tanning Salon
07.2022 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Cash Register Operator

Scots Place
04.2021 - 07.2022
  • Reduced wait times for customers through quick transaction processing and multitasking abilities.
  • Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
  • Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
  • Contributed to sales goals by upselling promotional items during the checkout process.

Education

High School Diploma -

Georgia Connections Academy
Atlanta GA
05.2024

Skills

  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise
  • Care Monitoring

Timeline

Kennel Technician/Vet Assistant

McDuffie County Animal Hospital
06.2023 - 06.2024

Front Desk Receptionist

Ray Of Light Tanning Salon
07.2022 - 06.2023

Cash Register Operator

Scots Place
04.2021 - 07.2022

High School Diploma -

Georgia Connections Academy
Georgia Gooding