Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GEORGIA HANNA

Roosevelt,UT

Summary

Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Operations Specialist

AMERICAN INSIGHT TAX SERVICE
04.2016 - Current

Business Operations Specialist Duties

  • Streamlined business operations by implementing efficient process improvements and organizational strategies.
  • Optimized workflow efficiency by analyzing current processes and identifying areas for improvement.
  • Reduced operational costs with thorough analysis of financial data and implementation of cost-saving measures.
  • Increased revenue growth through market analysis, identification of new opportunities, and strategic planning efforts.

Human Resource Manager Duties

  • Supported talent acquisition efforts by participating in candidate interviews and assisting with onboarding processes for new hires.
  • Provided ongoing training, support, and mentorship to team members, empowering them to achieve their full potential in their respective roles.
  • Monitored and tracked project execution of tasks.
  • Participated in meetings and associated events to help define and achieve organizational objectives.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.

Payroll Administrator Duties

  • Streamlined payroll processing by implementing an automated timekeeping system.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.

Tax Professional Duties

  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
  • Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
  • Assisted in resolving complex tax issues, strengthening client relationships and building trust.
  • Conducted thorough research to identify potential deductions and credits for clients, maximizing their returns.
  • Implemented time-saving software tools to automate portions of the tax preparation process, increasing productivity.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.

Classroom Teacher's Aide

Duchesne County School District
11.2023 - Current
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Maintained safety and security by overseeing students in recess environments.

Education

Bachelor of Science - Human Resources Management

Western Governors University
Salt Lake City, UT
05.2025

Associate of Science - Business Administration

Santa Barbara Business College - Bakersfield
Bakersfield, CA
12.2013

Skills

  • Organization and Time Management
  • Payroll Processing
  • Tax Compliance
  • Labor Law Knowledge
  • Year-end Procedures
  • Professional Rapport
  • Motivational Leadership
  • Excellent Oral and Written Communication
  • New Hire Processing and Onboarding
  • Employee Relations
  • Benefits Administration

Certification

  • CNP - Certified Notary Public

Timeline

Classroom Teacher's Aide

Duchesne County School District
11.2023 - Current

Business Operations Specialist

AMERICAN INSIGHT TAX SERVICE
04.2016 - Current

Bachelor of Science - Human Resources Management

Western Governors University

Associate of Science - Business Administration

Santa Barbara Business College - Bakersfield
GEORGIA HANNA