Georgia Harms
Corte Madera,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostess
Malibu Farm
05.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Customer Service Associate
Paper Source
03.2022 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Hostess
Pacific Catch
06.2021 - 03.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Economics
Boston College
Chestnut Hill, MA05.2026
High School Diploma -
Redwood High School
Larkspur06.2022
Skills
- Active Listening and Communication
- Calendar and Scheduling Software
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Hostess
Malibu Farm
05.2023 - 08.2023
Customer Service Associate
Paper Source
03.2022 - 08.2022
Hostess
Pacific Catch
06.2021 - 03.2022
Bachelor of Arts - Economics
Boston College
High School Diploma -
Redwood High School
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