Georgia Hill-Martin

Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.

• Established strategic partnerships with external organizations, expanding program reach and impact.
• Developed and maintained relationships with external partners to facilitate program operations.
• Kept program-related data accurate, up-to-date and easily accessible for accessibility.
• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
• Provided ongoing direction and leadership for program operations.
• Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
• Collaborated with other program coordinators to achieve consistency in program objectives and services.
• Enhanced program efficiency by streamlining processes and implementing innovative solutions.
• Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
• Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
• Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
• Provided technical support to staff with necessary resources to carry out duties successfully.
• Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
• Cultivated inclusive work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
• Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
• Facilitated programming in educational and vocational departments by coordinating resources and deliverables between departments.
• Created and enforced programming standards to maintain compliance with regulatory requirements.
• Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
• Monitored programming trends to keep content relevant and up to date.
• Identified risks and developed mitigation plans.
• Verified accuracy of program laws and compliance with FCC rules and regulations.

• Scheduled and supervised 32 staff with meetings to discuss new ideas and update participants on program details and milestones.
• Supervised 32 program staff, managing and evaluating performance provide high-quality services to program participants.
• Recruited and trained staff and volunteers to upgrade collective team skills.
• Mentored team members for professional development, resulting in increased productivity and job satisfaction.
• Provided ongoing direction and leadership for program operations.
• Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
• Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
• Collaborated closely with executive leadership to develop strategic plans for long-term growth.
• Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
• Monitored program performance for 32 staff to identify areas for improvement.
• Established strong partnerships with internal and external stakeholders for collaborative problem solving.
• Advanced community outreach efforts by forging strong relationships with local partners.
• Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
• Maintained and updated project related documents.
• Established program policies and procedures to comply with regulatory requirements.
• Promoted inclusive work environments by actively engaging diverse populations in all aspects of programming.
• Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
• Developed high-impact programs for optimal results, focusing on strategic planning and execution.
• Developed and implemented program evaluation systems to assess program impact.
• Led change management initiatives, fostering positive organizational culture during periods of transition.
• Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
• Implemented best practices in project management to optimize workflow efficiencies across internal and external organizations.
• Championed process improvements that resulted in streamlined operations and cost savings.
• Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
• Communicated regularly with stakeholders, updating on progress to build support for program.
• Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
• Enhanced program efficiency by streamlining processes and implementing innovative solutions.
• Developed R-STEP, program from ground up, laying out framework, and defining roles.
• Negotiated program contracts and agreements to obtain cost-effective pricing.
• Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
• Optimized resource allocation, ensuring successful completion of multiple concurrent projects.
• Increased stakeholder satisfaction with proactive communication and timely issue resolution.
• Oversaw staff schedules and assignments to handle programming demands.
• Created and enforced programming standards to maintain compliance with regulatory requirements.
• Identified risks and developed mitigation plans.
• Developed and recommended policies and procedures for evaluating programs.
• Monitored programming schedules, conformance to guidelines and quality.
• Facilitated programming by coordinating resources and deliverables between departments.
• Developed proposals and operational plans within assigned area.
• Monitored programming trends to keep content relevant and up-to-date.
• Supervised media programming team and provided feedback to drive quality programming.
• Verified accuracy of program laws and compliance with FCC rules and regulations.
• Improved program offerings based on changing trends, audience feedback and directives from station owners.
• Scheduled and monitored programming to air content as planned.

• Oversaw staff training and development programs, ensuring employees were equipped with appropriate skills needed to excel in their roles.
• Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to programs they supervised.
• Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
• Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
• Mentored junior staff members, providing guidance on best practices while nurturing their professional growth trajectories over time.
• Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Enhanced team productivity through effective delegation, task prioritization, and clear communication.
• Upheld strict compliance with internal policies and external regulations governing program's activities, ensuring all operations ran smoothly without legal issues or complications.
• Provided ongoing direction and leadership for program operations.
• Increased program efficiency by streamlining processes and implementing time-saving strategies.
• Coached 20 team members on productivity strategies to accomplish challenging goals.
• Served as ambassador for company's values at external events or conferences where Program Supervisors acted as representatives on behalf of their employers.
• Improved customer satisfaction ratings by identifying areas of improvement and implementing necessary changes in service delivery.
• Directed team of 20 personnel, overseeing records, performance, and quality assurance.
• Collaborated with cross-functional teams to develop innovative solutions for complex problems facing organizations or its clients.
• Developed strong relationships with community partners to secure resources and support for various programs, such as work release, county partners, community colleges, vocational partners, as well as county managers, Mayors, town councils, probation and parole community corrections.
• Championed continuous improvement culture within my team, promoting open feedback channels and celebrating successes together as team members.
• Streamlined communication between departments to ensure seamless coordination on joint projects or initiatives involving multiple interior and exterior stakeholders within our organization.
• Reduced employee turnover rate by fostering positive work environment and providing opportunities for professional growth.
• Optimized resource allocation by thoroughly analyzing needs assessments and adjusting plans accordingly.
• Kept program-related data accurate, up-to-date and easily accessible for accessibility.
• Provided technical support to staff with necessary resources to carry out duties successfully.
• Collaborated with other program coordinators to achieve consistency in program objectives and services.
• Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
• Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
• Developed and maintained relationships with external partners to facilitate program operations.
• Designed program implementation and maintenance plan.
• Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
• Developed program marketing and outreach strategies to increase awareness and attract new participants.
• Organized and managed program development from conception through successful execution.
• Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
• Provided leadership, guidance and support to staff members.
• Developed and implemented training programs for staff.
• Conducted outreach activities to engage local stakeholders in programs.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Participated in community events to promote services and engage with public.
• Monitored program performance and outcomes for successful delivery of services.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Researched best practices and developed strategies to improve program outcomes.
• Advocated for social and community service programs to increase awareness and funding.
• Managed volunteer programs focused on providing community services to underserved populations.
• Implemented strategies to increase public awareness of social and community service programs.
• Partnered with local organizations to expand access to social and community services.
• Assessed community needs and identified resources for social and community service programs.
• Established and maintained relationships with key stakeholders.
• Coordinated with community stakeholders for successful implementation of social and community service initiatives.
• Conducted community workshops to promote different programs and educate public on available services.

• Developed strong working relationships with community partners to facilitate access to essential services for releasing inmates.
• Reduced recidivism rates by implementing evidence-based programs and interventions for inmates such as cognitive behavioral training, personal growth programs and family-based programs.
• Analyzed trends in inmate populations to inform policy recommendations aimed at reducing overcrowding in our correctional facility.
• Collaborated with multidisciplinary teams to ensure effective communication and coordination of services for inmates such as medical, and mental health.
• Provided crisis intervention services as needed, effectively de-escalating tense situations and ensuring well-being of all involved parties.
• Conducted risk assessments with offenders and developed strategies to address identified risks and needs, promoted safety within our facility.
• Promoted positive organizational culture within our correctional facility by modeling professionalism, ethical behavior, and effective communication among staff members.
• Served as liaison between inmates, families, legal representatives, probation officers, mental health professionals, educators, employers, housing providers on matters concerning inmate welfare during incarceration or post-release planning.
• Coordinating resources and referrals for inmates re-entering society, supporting successful community integration upon release.
• Enhanced inmate rehabilitation by developing comprehensive case management plans tailored to individual needs of the offender through the RNA process and communications with the offender during the case management sessions.
• Conducted regular audits of my case files to ensure accuracy, completeness, and adherence to established guidelines.
• Improved inmate behavior and adjustment through consistent monitoring, support, and guidance in correctional settings.
• Monitored compliance with policies and procedures related to offender supervision and treatment programs.
• Maintained thorough documentation of case management activities, ensuring efficient information has been shared among interior and exterior stakeholders.
• Implemented data-driven decision-making tools to evaluate program effectiveness and identify areas for improvement in case management.
• Streamlined processes within our case management department to increase efficiency and improve service delivery outcomes.
• Facilitated successful inmate transitions from restrictive housing to general population by developing individualized step-down plans and monitoring progress such as in mod housing to ensure they do not return to segregation and live in general population with less conflict.
• Managed caseloads efficiently while adhering to strict timelines and deadlines set by policy and procedure and standards to ensure compliance and timely contact are being made.
• Counseled inmates either individually or group settings to bring problems to light with town hall meetings and implement potential solutions.
• Addressed behavior and stability of inmates to root out concerning connections or refer them for mental health concerns.
• Conducted interviews for hiring of inmate job positions to identify optimal candidates such as janitors, kitchen workers, for college class participation.
• Evaluated progress of inmates in prisons to determine optimal intervention strategies.
• Coordinated, communicate and worked closely with law enforcement, social service agencies and mental health providers.
• Served as court liaison by reading the judgement and comment paperwork and giving and receiving recommendations.
• Developed case reports detailing inmate history and likelihood of recidivism.
• Arranged substance abuse rehabilitation for offenders during their incarceration and upon their return to their communities.
• Reported violations of parole conditions to appropriate authorities and maintained record of case activity, keep in touch with community corrections to advise what is occurring with offenders.
• Monitored inmates' progress using questionnaires, interviews and referrals for psychological testing.
• Conducted preliminary interviews for U.S. Parole Commission to prepare offender for special programs such as M.A.P.P., Governers Manchin worker if he/she is qualified for those assignments.

• Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, mealtime, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Conducted routine and emergency head counts.
• Assisted in training new correctional officers, providing guidance on best practices and procedures.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain our secure environment for staff, visitors, and inmates.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout our prison facility regularly.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
• Enhanced facility security by conducting regular inspections and addressing potential risks.
• Contributed to positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout all process.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Observed behavior of residents individually and in groups.
• Completed intake paperwork, fingerprints, and searches.
• Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
• Demonstrated cultural sensitivity when interacting with diverse populations in our correctional setting, promoting inclusive environments for all individuals present.
• Supported mental health initiatives for inmates by connecting them with appropriate resources and services within our facility.
• Inspected work sites and crew trucks for contraband, cleanliness, and safety.
• Assisted in development of procedures and policies to maintain peace and order in facility.
• Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
• Booked new inmates into facility and processed inmates for release.
• Interviewed inmates to obtain information and assess needs.
• Received and accounted for personal possessions and determined inmate work assignments.
• Identified needed updates to correctional plans and assigned inmates to appropriate housing.
• Supported Re-Entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
• Enforced rules and regulations to maintain order among inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Conducted security checks of inmates and living areas.
• Prepared reports to document incidents and violations.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Supervised inmates during meals, recreation and other activities.
• Documented inmate behavior and activities in logbooks.
• Transported inmates to and from court hearings, medical appointments and other locations.
• Investigated and responded to incidents of inmate misconduct.
• Assisted in intake and release of inmates.
• Provided assistance and guidance to inmates regarding daily activities.
• Established positive working relationships and maintained boundaries with resident offenders.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Responded to inquiries from inmates and other members of public.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.