Georgia Hudson
McDonough,GA
Summary
Detail-oriented individual with a versatile background in customer service and logistics. Known for effective communication and teamwork, ready to leverage expertise to enhance operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Logistics Processor
Nordstom Rack
Atlanta, Georgia
03.2025 - Current
- Collaborated with team members to optimize shipping and receiving operations.
- Ensured compliance with safety regulations while handling hazardous materials.
- Performed quality assurance checks on orders prior to release for shipment.
- checked in order pickups before deadline.
Customer Experience Representative
Nordstrom Rack
Atlanta, Georgia
03.2025 - Current
- Handled escalated calls from customers with professionalism and empathy.
- Educated customers on loyalty programs and promotions.
- Handled returns and exchanges according to company policy.
- Coordinated with other departments to ensure customer requests were addressed promptly.
- Collaborated with team members to enhance customer service experience.
Server
Hudson Grille Midtown
Atlanta, Georgia
08.2022 - 03.2025
- Delivered exceptional service to guests, ensuring their needs were met during their visit.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash transactions and handled payments efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- communicated policies upfront to avoid any miscommunication or arising conflicts.
Education
High School Diploma -
Mcdonough High School
McDonough, GA05-2021
Skills
- Order processing
- Shipping logistics
- Shipping and receiving
- Attention to detail
- Cash handling
- Maintenance
- Workplace cleanliness
- Team collaboration
- Efficient communication
- Customer service
- Communication
Timeline
Logistics Processor
Nordstom Rack
03.2025 - Current
Customer Experience Representative
Nordstrom Rack
03.2025 - Current
Server
Hudson Grille Midtown
08.2022 - 03.2025
High School Diploma -
Mcdonough High School