Summary
Work History
Education
Skills
Timeline
Generic

Georgia Chowns

Keithville,LA

Summary

Dynamic RN Case Manager with extensive experience at Superior Hospice, excelling in chronic disease management and discharge planning. Proven ability to advocate for patients and collaborate with multidisciplinary teams, enhancing care delivery. Skilled in HIPAA compliance and fostering resilience in patients, ensuring optimal health outcomes through tailored care plans.

Work History

RN Case Manager

Superior Hospice
Mansfield, LA
2025 - 2026
  • Conducted comprehensive assessments to develop individualized care plans for patients.
  • Coordinated interdisciplinary team meetings to discuss patient progress and treatment strategies.
  • Educated patients and families on disease management and available community resources.
  • Monitored patient outcomes, adjusting care plans to ensure optimal health results.
  • Advocated for patient needs within healthcare system to enhance service delivery.
  • Collaborated with external agencies to facilitate patient access to necessary services.
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.

Behavioral Health Charge RN

Compass Behavioral Center
Natchitoches, LA
2023 - 2025
  • Supervised nursing staff to ensure adherence to care protocols and quality standards.
  • Developed individualized treatment plans in collaboration with multidisciplinary teams.
  • Conducted patient assessments to evaluate mental health conditions and treatment progress.
  • Implemented evidence-based interventions to enhance patient outcomes and recovery rates.
  • Trained and mentored new nurses on operational procedures and best practices.
  • Facilitated crisis intervention sessions, promoting de-escalation techniques among staff.
  • Maintained accurate documentation of patient care activities and compliance with regulations.

RN Staff Nurse

Desoto Regional Health Systems
Mansfield, LA
2020 - 2023
  • Administered medications and monitored patient responses to treatments.
  • Collaborated with healthcare team to develop and implement individualized care plans.
  • Educated patients and families on health management and post-discharge care instructions.
  • Conducted thorough assessments, documenting changes in patient conditions accurately.
  • Utilized electronic health record systems for efficient documentation and communication of patient information.
  • Mentored junior nurses, fostering professional development and adherence to clinical standards.
  • Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.

Wound Care Nurse

Sabine Retirement and Rehabilitation
Many,LA
2018 - 2020
  • Assessed and documented wound conditions to develop effective care plans.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient care.
  • Educated patients and families on wound management and prevention strategies.
  • Administered advanced wound care treatments using evidence-based practices.
  • Implemented quality improvement initiatives to enhance patient safety in wound management.
  • Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
  • Treated and carefully tended to vascular and diabetic ulcers.
  • Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.

RN Staff Nurse

Minden Medical Center
Minden, LA
2017 - 2017
  • Administered medications and monitored patient responses to treatments.
  • Collaborated with healthcare team to develop and implement individualized care plans.
  • Educated patients and families on health management and post-discharge care instructions.
  • Conducted thorough assessments, documenting changes in patient conditions accurately.
  • Utilized electronic health record systems for efficient documentation and communication of patient information.
  • Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
  • Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.

Behavioral Health Charge RN

Brentwood Hospital
Shreveport, LA
2016 - 2017
  • Supervised nursing staff to ensure adherence to care protocols and quality standards.
  • Developed individualized treatment plans in collaboration with multidisciplinary teams.
  • Conducted patient assessments to evaluate mental health conditions and treatment progress.
  • Implemented evidence-based interventions to enhance patient outcomes and recovery rates.
  • Trained and mentored new nurses on operational procedures and best practices.
  • Facilitated crisis intervention sessions, promoting de-escalation techniques among staff.
  • Maintained accurate documentation of patient care activities and compliance with regulations.
  • Delivered psychoeducational interventions to patients and families, increasing understanding of mental health conditions and coping strategies during recovery periods.
  • Coordinated discharge planning efforts with case management staff to facilitate smooth transitions of care from hospitalization to community-based services.

RN Staff Nurse

Shriners Hospital for Children
Shreveport, LA
2015 - 2016
  • Administered medications and monitored patient responses to treatments.
  • Collaborated with healthcare team to develop and implement individualized care plans.
  • Educated patients and families on health management and post-discharge care instructions.
  • Conducted thorough assessments, documenting changes in patient conditions accurately.
  • Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Educated family members and caregivers on patient care instructions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Pediatric Charge RN

Willis Knighton Bossier
Bossier City, LA
2007 - 2015
  • Administered patient care and medication following established protocols and best practices.
  • Monitored vital signs, assessing changes in patient conditions promptly.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Educated patients and families on health management, treatment options, and post-discharge instructions.
  • Conducted quality assurance audits to ensure compliance with healthcare regulations and standards.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
  • Skillfully performed various clinical procedures such as IV insertion, wound dressing changes, catheterizations; ensuring optimal comfort levels for patients during these processes.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Provided comprehensive assessments of patients'' physical, emotional, and social needs, informing personalized care plans.
  • Participated in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient care delivery.
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

Pediatric Charge Rn

Christus Schumpert Health System
Shreveport, LA
2001 - 2007
  • Coordinated patient care with interdisciplinary teams to enhance treatment outcomes.
  • Administered medications and monitored patient responses to ensure safety and efficacy.
  • Developed and implemented nursing care plans tailored to individual patient needs.
  • Trained and mentored new nursing staff on best practices and hospital protocols.
  • Managed workflow in high-pressure environments, ensuring timely patient assessments.
  • Evaluated patient progress and adjusted care plans based on clinical observations.
  • Promoted a culture of safety within the unit, adhering to strict infection control protocols and reporting potential risks promptly.
  • Supported patients through difficult diagnoses by explaining treatment options, risks, and benefits while addressing any concerns or questions.
  • Developed strong relationships with patients'' families by providing regular updates on treatment progress supporting decision-making processes surrounding end-of-life care options when needed.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Monitored patient reactions after administering medications and IV therapies.

RN Staff Nurse

Oschner’s LSU Health Shreveport
Shreveport, LA
1999 - 2001
  • Administered medications and monitored patient responses to treatments.
  • Collaborated with healthcare team to develop and implement individualized care plans.
  • Educated patients and families on health management and post-discharge care instructions.
  • Conducted thorough assessments, documenting changes in patient conditions accurately.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Managed patients recovering from medical or surgical procedures.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.

QMRP, Pediatric Unit Manager

Holy Angels
Shreveport, LA
1997 - 1999
  • Oversaw daily operations, ensuring compliance with safety standards and policies.
  • Developed training programs to enhance staff skills and improve service delivery.
  • Implemented process improvements that increased operational efficiency and reduced errors.
  • Managed inventory levels, coordinating with suppliers to ensure timely procurement of materials.
  • Conducted performance evaluations, providing constructive feedback to support employee development.
  • Coordinated scheduling and staffing, optimizing resource allocation for peak service times.
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
  • Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.

Education

Nursing

Kilgore College
Kilgore, TX
05.1997

High School Diploma -

Benton High School
Benton
05.1981

Skills

Chronic disease management

Discharge planning

HIPAA compliance

Multidisciplinary approach

Timeline

RN Case Manager

Superior Hospice
2025 - 2026

Behavioral Health Charge RN

Compass Behavioral Center
2023 - 2025

RN Staff Nurse

Desoto Regional Health Systems
2020 - 2023

Wound Care Nurse

Sabine Retirement and Rehabilitation
2018 - 2020

RN Staff Nurse

Minden Medical Center
2017 - 2017

Behavioral Health Charge RN

Brentwood Hospital
2016 - 2017

RN Staff Nurse

Shriners Hospital for Children
2015 - 2016

Pediatric Charge RN

Willis Knighton Bossier
2007 - 2015

Pediatric Charge Rn

Christus Schumpert Health System
2001 - 2007

RN Staff Nurse

Oschner’s LSU Health Shreveport
1999 - 2001

QMRP, Pediatric Unit Manager

Holy Angels
1997 - 1999

Nursing

Kilgore College

High School Diploma -

Benton High School

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Georgia Chowns