High-performing Manager excellent at juggling multiple tasks and working under pressure. Technically-savvy with outstanding training and coaching experience. Great initiative with dynamic decision making skills and professional demeanor.
Overview
2026
2026
years of professional experience
Work History
Supervising Office Assistant
Dutchess County Community and Family Services
01.2022 - Current
Trained and mentored a staff of four clerical workers on office procedures and software systems.
Oversaw the management and organization of a large filing system, removing outdated files and sending them to retention
Successfully managed projects and daily tasks for timely completion
Coordinated schedules and meetings for senior management, optimizing time management.
Managed inventory of office supplies, reducing costs through strategic purchasing decisions.
Served as primary point of contact for client inquiries, fostering positive relationships and taking upwards of 50+ separate calls a day
Assisted in preparation of reports and presentations, enhancing communication accuracy.
Auditor and Site Evalutor
Self-Employed
07.2018 - Current
Work with over 10+ clients with varying needs to evaluate and audit their business locations based on their specific company guidelines. After conducting onsite evaluation, create detailed report to submit to client by agreed upon deadline
Oversee work schedule and created routes to complete projects for clients in timely manner.
Create and maintain financial accounting to properly process business expenses and taxes at year end, utilizing programs such as Google Docs and Quickbooks
Store Manager
Jo-Ann Fabric & Crafts
5 2015 - 1 2018
Oversaw entire hiring process: initial reviewing of applications in hiring portal, scheduling and conducting interviews, presenting employment offer and completing on-boarding paperwork
Maintained detailed oversight of operational standards and legal compliance issues, achieving Excellence rating (above 90%) on internal yearly audit for 2017
Consistently managed store controllable categories in order to make controllable operating profit, ending 2% above company plan and $19,000+ above last year's controllable operating profit
Improved shrink percentage from 2.53% loss to 1.77% loss in 2017 by re-training and consistently reviewing inventory handling procedure policies with employees and implementing new initiatives for high loss categories
Coordinated and planned store specific events in order to increase traffic and build community relationships, including Kids Activity Hours and an in-store appearance from fabric designer Gertie Hirsch
Foster Care Case Manager at Dutchess County Department of Community and Family ServicesFoster Care Case Manager at Dutchess County Department of Community and Family Services
HEAP (Home Energy Assistance Program) Examiner at DCFS (Dutchess County Department Of Community & Family Services)HEAP (Home Energy Assistance Program) Examiner at DCFS (Dutchess County Department Of Community & Family Services)