Georgia Neal
Winona,MN
Summary
Dedicated Community Outreach Coordinator with advanced understanding of marketing, organizational and service principles. Excellent communication and planning abilities. Pursuing new professional challenge with room for advancement.
Overview
7
7
years of professional experience
Work History
Behavioral Coach
MiHue Health
01.2019 - Current
- Provide support and guidance using a person-centered, evidence-based, and holistic approach for people struggling with mild to moderate mental health concerns who want to gain more control over everyday stressors and negative thoughts
- Proactively teach interpersonal and self-awareness life skills
- Use data to inform decision-making and evaluate the effectiveness of interventions
- Provide emotional support and active listening
- Identify behavioral patterns that require change
- Assist with SMART goal setting and clear action plans
- Reinforce the implementation of culturally responsive practices and positive behavior intervention
Special Education Teacher
Hiawatha Valley Education
01.2022 - 06.2023
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to a range of neurodiverse students.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Assisted struggling students in maintaining progress levels by designing individualized lesson plans focused on areas for improvement.
Community Connector
Hiawatha Valley Mental Health Center
06.2021 - 01.2022
- Coordinate and provide direct services in the community to individuals with mental illness or co-occurring mental illness and substance abuse to voluntarily receive comprehensive case
- Collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual’s identified needs, usually with respect to health or social service needs
- Create individualized comprehensive case plans which identify the client’s goals and interventions, or activities that must occur to achieve those goals
- Conduct interviews and case evaluations, obtaining collateral information, preparing social or trauma histories, providing preventative services
- Educate individuals on the basic skills necessary to enable them to live in the least restrictive setting
- Offer referrals and recommendations for community resources and services
- Maintain case files, which includes obtaining and updating necessary releases of information, individual community support plans, functional assessments, and ensuring that a current diagnostic assessment is available to work from
- Keep case notes and coordinate with other providers assigned to working with the individual.
Mobile Crisis Counselor
Hiawatha Valley Mental Center
01.2020 - 01.2022
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Maintained client records to document assessment, treatment plans and progress.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
Instructional Designer/Trainer
Quartz Health Solutions
01.2016 - 01.2018
- Conceptualize and develop instructional support material, including online learning, classroom guides and presentations, and bulletins
- Gather information through research, project team participation, and interviews with subject-matter experts
- Organizational training of team building and cultural competence
- Maintain knowledge of current in company programs, processes, and systems
- Identify audiences, conduct needs analysis, and identify knowledge gaps
- Identify and define measurable learning objectives
- Develop assessments to measure learner success
- Conduct instructor led classroom and individual training
- Determine appropriate instructional strategies based on content, learner attributes, and available delivery methods
- Continuously assess learning needs and recommend improvements and enhancements to services, in addition to staying current in industry developments and trends.
Education
Master of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MN03.2025
Ph.D. - Transpersonal Counseling
University of Sedona
Sedona, AZ06.2024
Bachelor of Science - Psychology
Capella University
Minneapolis, MN06.2015
Skills
- Clinical Documentation, Care Planning, Case Management, Crisis De-Escalation, Motivational Interviewing, Person-Centered Counseling,
- Behavioral Coaching, CBT and DBT Skills Training, Cultural Humility
- Trainer, Technical Design, Organizational Trainer, Curriculum Development
- Active Learning
- Emotional Support
- Community Events
- Presentation Skills
- Medical Terminology
- Organizational Development
- Outreach Activities
- Awareness Programs
- Administrative Support
- Crisis Situations
- Informed Consent
Accomplishments
- Certified Human Behavioral Consultant
- Trained to administer personality profile assessments and coaching services
- Provide training on the DISC Model of Human Behavior for personal growth and development
- Self-awareness as a key to all personal development and social effectiveness
- Goal setting method that promotes positive thinking and purpose- driven behavior
- Skills to handle distressing emotions and situations
- Mindfulness Skills
- Develop a step-by-step nutrition and exercise program
- Design a custom health coaching package focused on unique passions and experience
- Develop a strong foundation both of theory and practical application
Timeline
Special Education Teacher
Hiawatha Valley Education
01.2022 - 06.2023
Community Connector
Hiawatha Valley Mental Health Center
06.2021 - 01.2022
Mobile Crisis Counselor
Hiawatha Valley Mental Center
01.2020 - 01.2022
Behavioral Coach
MiHue Health
01.2019 - Current
Instructional Designer/Trainer
Quartz Health Solutions
01.2016 - 01.2018
Master of Science - Clinical Mental Health Counseling
Walden University
Ph.D. - Transpersonal Counseling
University of Sedona
Bachelor of Science - Psychology
Capella University
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