Georgia Stumbo
Tazewell,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Caseworker/Investigator II
Wayne County Child Support Agency
Wooster, Ohio
11.2013 - 09.2024
- Created rapport and developed working relationships with clients to help achieve personal goals.
- Attended professional trainings related to best practices in customer service techniques.
- Maintained accurate records of client information and federal tax information in accordance with agency policies and procedures.
- Responded promptly to phone calls and web portal messages from clients.
- Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
- Provided casework services to clients, including conducting initial case reviews and determination of escalated enforcement.
Youth Leader
Linda Martin Youth Detention Center
Wooster, OH
05.2013 - 11.2013
- Participated in professional development opportunities related to working with adolescents.
- Provided guidance and counseling services to help incarcerated youth adjust to their new environment and develop life skills needed upon release from juvenile detention.
- Enforced detention rules and regulations while maintaining a safe environment for youth and staff.
- Prepared detailed reports documenting all relevant information related to daily operations at the detention facility.
Education
Associate of Applied Science - Criminal Justice
North Central State College
Mansfield, OH05-2013
High School Diploma -
Northwestern High School
West Salem, OH05-2005
Skills
- Compliance with federal regulations
- Proficient in Microsoft Office
- Service assistance and support
- Interpersonal and written communication
- Case Documentation
- Problem-solving abilities
- Relationship Building
References
References available upon request.
Timeline
Caseworker/Investigator II
Wayne County Child Support Agency
11.2013 - 09.2024
Youth Leader
Linda Martin Youth Detention Center
05.2013 - 11.2013
Associate of Applied Science - Criminal Justice
North Central State College
High School Diploma -
Northwestern High School
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