Georgia Payne
Mansfield,Ohio
Summary
Dynamic professional with a proven track record in office management and customer service. Maintains financial records and enhances client loyalty through effective organizational skills and personalized service. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Pure Smiles
02.2023 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled patient's sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Senior Patient Coordinator
Westar Dental
08.2020 - 07.2022
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Conducted patient outreach efforts such as follow-up calls after treatment completion or appointment reminders.
Sales Professional
Fred Meyers Jewelers
11.2017 - 03.2020
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained detailed records of customer preferences and purchase histories, allowing for targeted outreach during sales promotions or new product launches.
Education
Associate of Arts - Developmental Psychology
Columbus State Community College
Columbus, OH05-2020
High School Diploma -
Lexington High School
Lexington, OH05-2017
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Infection Control Certificate - Occupational Safety and Health Administration (OSHA).
- CPR/AED Certification
Timeline
Office Manager
Pure Smiles
02.2023 - Current
Senior Patient Coordinator
Westar Dental
08.2020 - 07.2022
Sales Professional
Fred Meyers Jewelers
11.2017 - 03.2020
Associate of Arts - Developmental Psychology
Columbus State Community College
High School Diploma -
Lexington High School
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