Summary
Overview
Work History
Education
Skills
Timeline
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Georgia Reed

Boulder,CO

Summary

Dynamic professional with a proven track record at respected brands incuding The Frye Company and Natuzzi, enhancing operational efficiency and driving sales growth. Expert in Amazon Analytics and adept at problem-solving, I've spearheaded initiatives that resulted in a 15% sales lift and significantly improved account performance. Excel at fostering vendor relationships and leveraging data management skills for strategic decision-making.

Overview

12
12
years of professional experience

Work History

Retail Operations Coordinator

Natuzzi America, Inc.
01.2023 - 01.2024

For 21 retail locations:

  • Analyzed sales data to identify trends and areas for improvement, implementing strategic changes accordingly.
  • Identified opportunities for process improvements that led to increased operational efficiency within stores.
  • Slashed supplier charges by 20% and established strong relationships with vendors to secure favorable pricing terms for merchandise procurement while maintaining quality standards.
  • Spearheaded cross-functional teams in the successful opening of 4 new stores, achieving 15% average sales lift within the first quarter.

Key Accounts Coordinator - West Coast

Natuzzi Americas, Inc.
03.2022 - 01.2023
  • Optimized sales performance by identifying opportunities within existing key accounts and upselling accordingly.
  • Implemented strategic initiatives aimed at expanding market share among top-tier clients within the assigned territory.
  • Collaborated with cross-functional teams to develop innovative strategies for key account growth.
  • Developed comprehensive account plans to drive long-term value for both the organization and its clients.
  • Built and maintained comprehensive product/merchandise matrices in Excel for strategic account planning.

Key Accounts Executive

The Frye Company
09.2018 - 08.2021
  • Drove Amazon business growth by overseeing account relations, ASIN creation, and catalog optimization.
  • Masterminded Prime Day and Black Friday strategies, executing marketing and advertising campaigns to maximize sales.
  • Steered product image and copy development, ensuring brand consistency across wholesale and dropship channels.
  • Spearheaded onboarding and management of third-party systems (NuOrder, Faire, Threadvine, PriceSpider) to streamline operations.
  • Conducted in-depth trend and sales analysis to inform strategic decision-making.
  • Cultivated strong relationships with Amazon stakeholders to optimize account performance.

Wholesale Coordinator / Assistant Brand Manager

The Frye Company
09.2016 - 09.2018
  • Participated in continuous improvement initiatives to identify opportunities for enhancing wholesale coordination procedures – contributing towards increased operational efficiency.
  • Played an instrumental role in planning trade events and exhibitions, showcasing company products to potential buyers and increasing brand visibility.
  • Constructed and maintained a detailed weekly wholesale selling report to drive data-driven decisions.
  • Oversaw product photography coordination for key wholesale partners (Nordstrom, Saks Fifth Avenue, Macy’s).
  • Streamlined wholesale operations through efficient GXS/QRS catalog management and SAP reporting.

Brand Management Assistant

The Frye Company
01.2014 - 09.2016
  • Curated compelling showroom displays and sample presentations.
  • Supported sales team at major trade shows (FFANY, Project, Coterie).
  • Managed product data and catalogs through Blue Cherry B2B, GXS/QRS, and SAP systems.
  • Optimized inventory levels and analyzed sales trends to inform business decisions.
  • Oversaw showroom operations and line sheet development.
  • Coordinated trade show logistics and shipping.

Public Relations Intern

Eugenia Kim
08.2013 - 11.2013
  • Increased awareness of company services and products with implementation of PR strategies.
  • Maintained and updated media contact lists and databases for ease of access.
  • Participated actively in brainstorms sessions that generated innovative ideas for upcoming PR campaigns.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.

Customer Service Representative

Gray Line Worldwide
06.2012 - 08.2013
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Sociology

University Of Colorado, Boulder
Boulder, CO
05.2012

Skills

  • Problem-solving abilities
  • Operational Efficiency
  • Sales Analysis
  • Amazon Analytics
  • Keyword Research
  • Microsoft Excel
  • Product Listing
  • Data Management
  • E-commerce Platforms

Timeline

Retail Operations Coordinator

Natuzzi America, Inc.
01.2023 - 01.2024

Key Accounts Coordinator - West Coast

Natuzzi Americas, Inc.
03.2022 - 01.2023

Key Accounts Executive

The Frye Company
09.2018 - 08.2021

Wholesale Coordinator / Assistant Brand Manager

The Frye Company
09.2016 - 09.2018

Brand Management Assistant

The Frye Company
01.2014 - 09.2016

Public Relations Intern

Eugenia Kim
08.2013 - 11.2013

Customer Service Representative

Gray Line Worldwide
06.2012 - 08.2013

Bachelor of Arts - Sociology

University Of Colorado, Boulder
Georgia Reed