Georgia Reid

• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Led cross-functional teams of over 30 to successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Identified opportunities to improve business process flows and productivity.
• Monitored industry trends, keeping current on latest changes and competition in industry.
• Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
• Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.

clients via phone and email .

• Established and maintained strong relationships with customers, vendors and strategic partners.

• Educated clients on various aspects of the home buying process to help them make informed decisions about their financing options.
• Collaborated closely with loan processors and underwriters to ensure timely approvals and successful closings for clients.
• Managed a diverse portfolio of loans, consistently meeting monthly sales targets and quotas.
• Streamlined application processes, resulting in faster approvals and timely closings for clients.
• Ensured regulatory compliance by staying current on changing rules, guidelines, and lender requirements.
• Maintained accurate records of client interactions using CRM software to ensure smooth communication throughout the lending process.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Initiated strategy to drive company growth and increase market share and profitability.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
• Represented organization at industry conferences and events.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Hired and managed new managers to drive business growth.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Assessed employee performance and developed improvement plans.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
• Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.

• Enhanced small business growth through targeted marketing strategies and financial analysis.
• Established strong working relationships with key industry stakeholders to build partnerships and expand networking opportunities for clients.
• Prospected for new business through networking, community outreach, and customer referral generation.
• Developed customized solutions of deposit, lending, and other products for small business customers.
• Increased client satisfaction by providing personalized small business solutions and support.
• Acted as an advocate for the small business community through participation in local government initiatives or policy discussions related to economic development issues affecting the sector.

• Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
• Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
• Effectively communicated underwriting decisions to relevant parties, providing clear explanations for any required conditions or stipulations.

• Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
• Verified integrity of applicants' information to minimize fraud.
• Worked with processing team members to communicate errors and obtain missing information for current applications.
• Enhanced loan quality by meticulously reviewing and analyzing complex financial documents, credit reports, and appraisals.

• Approved or denied loans based on established criteria and underwriting guidelines.
• Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
• Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
• Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.

• Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
• Made approval and denial recommendations by determining accurate risk levels.
• Documented underwriting decisions and provided evidence of compliance with applicable regulations.
• Examined credit reports, financial statements and tax returns to determine repayment capability.