Experinced, dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IDD Qualified Professional Residential Services
Community Based Care, Community Innovations
Holly Springs, NC
02.2024 - Current
Clinical & Program Management: Developed, implemented, and continuously reviewed person-centered care plans, collaborating with medical and clinical teams to ensure program effectiveness.
Staff Supervision & Development: Supervised, hired, and trained a multidisciplinary team of direct-care and clinical staff. Managed performance appraisals, professional development, and progressive discipline.
Quality & Safety Assurance: Ensured client health, safety, and regulatory compliance by conducting formal incident investigations, environmental assessments, and quality assurance reviews across residential sites.
Community & Stakeholder Collaboration: Acted as a liaison with Local Management Entities (LMEs), Human Rights committees, and other community partners to coordinate comprehensive care.
Direct Support Professional
Community Based Care, Lindley Rehabilitation Services
Cary, NC
10.2024 - 02.2024
Worked full-time in a day program with individuals with developmental disorders and/or mental health diagnosis.
Provided assistance to clients with daily independent living skills, performed home management duties, meal planning and preparation, and administered medication.
Worked to improve and enhance clients' lives through effective and compassionate care.
Nanny
Childcare
Dunn, NC
05.2023 - 08.2023
Collaborated with parents daily to supervise, plan activities, manage transportation and housekeeping, and develop interpersonal skills.
Provided a positive experience, encouraged social interaction, and provided a stimulating learning environment.
Internship
Pride Within
Wilson, NC
01.2023 - 05.2023
Interned fulltime in a day program with individuals with developmental disorders and/or mental health diagnosis.
Participated in person-centered planning, goal writing, and implementation of the day program's curriculum. Engaged in a positive, meaningful, and professional way.
Assess and identify skills and methods for both intervention and evaluation.
Prepare and conduct lesson plans three times a day, two times a week.
Observe assessments, intake interviews, and conflict management classes.
Waitress
Ayden Golf Country Club
Ayden, NC
05.2022 - 08.2022
Arranged inventory, merchandise restocking, and stock rotation requirements.
Ensured swim meets and specialized events were successful.
In-Home Social Worker
Community Based Care
Greenville, NC
06.2021 - 08.2022
Created, organized, and implemented daily activities that were specific to each client.
Managed caseloads of two clients where I worked collaboratively with clients to complete daily tasks and weekly goals.
Wrote daily detailed assessments highlighting strengths and weaknesses. Discussed these assessments with the task supervisor.
Cashier, Waitress, Busboy
Sam Jones BBQ
Winterville, NC
04.2019 - 08.2019
Liaised between event manager and cater manager to ensure events went accordingly.
Adhered to timely standards for products and services, ensured the guests felt important and welcomed, provided hardworking services, and used proper customer service skills.
Day Program Activity Assistant
Lindley Rehabilitation
Highpoint, NC
06.2016 - 08.2018
Provided supervision and safety for students in the program and community.
Used problem solving and communication skills to ease down situations.
Education
Bachelor of Social Work -
East Carolina University
Greenville, NC
05.2023
Skills
Person-centered planning
Program management
Client advocacy
Goal setting
Caseload management
Incident investigation
Community collaboration
Leadership Experience
Phi Mu Sorority, Various Committees, 08/18, 05/22, Greenville, NC, Arranged and coordinated timely group meetings, collaborated with other programs, and communicated between subordinates.
Certification
CPR
Timeline
Direct Support Professional
Community Based Care, Lindley Rehabilitation Services
Medical Laboratory Technologist - Generalist at Corewell Health – Big Rapids Hospital (Michigan) 50-Bed Community-Based Acute Care HospitalMedical Laboratory Technologist - Generalist at Corewell Health – Big Rapids Hospital (Michigan) 50-Bed Community-Based Acute Care Hospital