Georgia Stoolmaker
DC,Washington
Summary
Adaptable paralegal with a strong background in client communication and team collaboration. Proven ability to streamline case management processes, resolve conflicts, and enhance client satisfaction through effective support strategies.
Overview
4
4
years of professional experience
Work History
Paralegal
Peter Francis Geraci LLC
Chicago, Illinois
06.2025 - 08.2026
- Interviewed clients and obtained vital case information to support associates.
- Streamlined organization of electronic and physical case files for improved accessibility and retrieval.
- Utilized case management software to monitor progress of ongoing cases.
- Facilitated client appointment scheduling and managed case files to ensure timely access to information.
- Delivered comprehensive administrative support through efficient phone management and appointment scheduling.
- Organized client calendars, prepared mailings and handled high call volumes.
- Resolved customer issues and complaints to ensure satisfaction and retention.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Lifeguard
McGaw YMCA
Evanston, IL
01.2023 - 05.2026
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Monitored pool area for safety and compliance with regulations.
- Conducted routine safety drills and training sessions for staff.
- Collaborated with team to create comprehensive emergency response plans, enhancing safety readiness.
- Reported unsafe conditions or suspicious activity to management, contributing to overall safety and security.
- Communicated facility schedules and events to members, ensuring clear understanding and engagement.
Swim Instructor
McGaw YMCA
Evanston, IL
06.2022 - 05.2026
- Created lesson plans that enhanced swimming techniques and promoted safety awareness.
- Monitored swimmer progress and delivered personalized feedback during sessions.
- Trained new instructors on effective teaching methods and best practices.
- Applied strategies to effectively manage challenging behaviors, ensuring a constructive learning environment.
- Collaborated with team members to foster a positive learning environment.
- Built relationships with parents and swimmers to foster loyalty and encourage repeat participation.
- Ensured compliance with pool rules and regulations at all times.
- Oversaw pool deck conditions to ensure cleanliness and safety before and after lessons.
Education
Bachelor of Arts - History
George Washington University
Washington, DC05-2030
Skills
- Documentation and case management
- Client communication and intake
- Team collaboration and conflict resolution
- Adaptability
- Patron support
- Time management
Affiliations
- Club President, Girls Who Code ETHS - Evanston, IL (2022-2026)
- Executive Board, ETHS Ambassadors - Evanston, IL (2023-2026)
- Swim Team Member, McGAW YMCA Swim Team - Evanston, IL (2015-2026)
Timeline
Paralegal
Peter Francis Geraci LLC
06.2025 - 08.2026
Lifeguard
McGaw YMCA
01.2023 - 05.2026
Swim Instructor
McGaw YMCA
06.2022 - 05.2026
Bachelor of Arts - History
George Washington University