GEORGIA WRIGHT
Brooklyn
Summary
Professional in healthcare administration field, equipped with extensive experience in surgical scheduling. Proven ability to streamline scheduling processes and enhance operational efficiency within fast-paced medical settings. Recognized for collaborative teamwork and adaptability to changing priorities, ensuring optimal patient care and satisfaction.
Overview
18
18
years of professional experience
Work History
Surgical Scheduler/Office Coordinator
Allied Urological Services
08.2006 - 02.2023
- Schedule surgical procedures daily with multiple doctors.
- Handle several administrative tasks.
- Greeting, registering, and maintaining patients’ medical records.
- Adjust daily workload to maximize productivity and meet departmental deadlines.
- Contact patients within 48 hours of appointment to rectify any missing insurance information and to notify of any outstanding balances.
- Exercise skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, assignments, and pressures of deadlines, competitive requirements and/or a heavy workload.
- Train new employees on departmental procedures, provides training on changes in procedures and systems and responds to questions from staff members in the department.
- Initiate pre-certification request via call, fax or web with various insurance carriers prior to scheduled services.
- Ensure that all required equipment is delivered and ready for daily procedures.
- Verify all doctors training and certifications are updated to treat patients daily.
- Issue daily payment stubs to physicians for completed cases.
Billing Coordinator/Temp
Allied Urological Services
01.2007 - 01.2008
- Followed up on claims to ensure maximum reimbursement.
- Sorted, logged and reviewed all incoming correspondence processing rejections and denials to determine if claim needs to be appealed.
- Counsel patients on benefits, eligibility, out of pocket responsibility and financial assistance as required.
Administrative Assistant/Temp
Brooklyn Hospital
06.2005 - 12.2005
- Responsible for managing patient records and filing claims, preparing insurance forms, replying to all billing inquiries.
- Answers questions from patients, clerical staff and insurance company.
- Schedule appointments for patients, register patients on clinic arrival, verify demographic information.
- Verify patients insurance and referrals prior to visit and notifies patients of their status.
- Follow up receipt of all patient test results for physician review, including verifying if and when tests were completed.
- Prepares memos and office documents for copying, filing and faxing.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Education
Certificate in - Medical Billing And Coding
Long Island University
Brooklyn, NY12-2005
Associate of Applied Science - Business Administration
Kingsborough College
Brooklyn, NY01-2004
Skills
- Front office operations
- HIPAA compliance
- Patient coordination
- Insurance authorizations
- Clerical support
- Insurance verification
Timeline
Billing Coordinator/Temp
Allied Urological Services
01.2007 - 01.2008
Surgical Scheduler/Office Coordinator
Allied Urological Services
08.2006 - 02.2023
Administrative Assistant/Temp
Brooklyn Hospital
06.2005 - 12.2005
Certificate in - Medical Billing And Coding
Long Island University
Associate of Applied Science - Business Administration
Kingsborough College