Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Georgia Kyrie' Wake

Derby,KS

Summary

I am a capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. I pride myself in being Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. I have good relationship-building and multitasking skills, while being an organized and dependable technician successful at managing multiple priorities with a positive attitude. I have a Willingness to take on added responsibilities to meet team goals, while staying detail-oriented with strong organizational skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Inpatient Pharmacy Technician

Robort J Dole VA Medical Center
09.2023 - Current
  • Dispensed and procured medicinal products and supplies used in hospital.
  • Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
  • Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
  • Maintained patient and medication records in compliance with government regulations and department policies and procedures.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Developed and implemented improvements to pharmacy organization system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Set up IVs in BD IV Prep with complete accuracy, to include any extra supplies not stated, but needed when following written instruction.
  • Followed BD IV Prep in the IV clean room to mix IVs accurately and precisely for patient safety and care.
  • Ran prepared IVs to the destination needed to best take care of the patient, our veterans, promptly.
  • Made med runs quickly and efficiently to all areas of the hospital containing the BD Pyxius machine, in an effort to best take care of the need of our veterans.
  • Maintained good dating on meds in the BD Pyxius machine, taking ownership of accountability of the machine inventory in 4 different Pyxius machines.
  • Proficiently pulled meds multiple times a day to ensure med runs needing made were prompt and on time
  • Checked in and put away the daily order in a quick manner.

Pharmacy Technician

Wal-Mart Pharmacy
06.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Pharmacy Operations Manager

Walgreens Boots Alliance
05.2021 - 06.2023
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Developed policies and procedures for effective pharmacy management.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
06.2011 - 05.2021
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Collected co-payments or full payments from customers.
  • Answered patients' questions and troubleshot prescription issues.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Prepared bottle labels.
  • Restocked automated medication dispensing equipment.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Reviewed medication orders.
  • Reviewed and verified customer information and insurance provider information.
  • Advocated for patients' compliance with medication guidelines.
  • Managed opening and closing duties for pharmacy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Resolved third-party billing, computer system and customer service issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Developed and implemented improvements to pharmacy organization system.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Coordinated verification and filling of more than 500 prescriptions daily prescriptions in high-volume retail pharmacy environment.

Pharmacy Technician

Walgreens Boots Alliance
10.2009 - 06.2011
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured and compounded medications following standard procedures.
  • Managed opening and closing duties for pharmacy.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Education

No Degree - Pharmacy Technician

Pharmacy Technician Certification Board
11.2011

High School Diploma -

Neeton High School
Newton, KS
05.2007

Skills

  • Current Kansas Pharmacy License
  • Certified Pharmacy Technician (CPhT)
  • IV Compounding
  • IV Admixtures
  • Intravenous Admixture Preparation
  • Pharmacist Support
  • Inventory Control
  • Safe Chemical Handling
  • Receiving Incoming Supplies
  • IV Supply Restocking
  • Organizational Skills
  • Attention to Detail
  • Medication Dispensing
  • Monitoring Therapeutic Effectiveness
  • Patient Education and Counseling
  • Drug Utilization Review
  • Time Management
  • Medication Storage
  • Hospital Pharmacy Operations
  • Sterile Technique
  • Labeling and Packaging
  • Pharmaceutical Compounding
  • Compounding Experience
  • Coordinating Inventory
  • Accuracy
  • Insurance Billing
  • Medical Insurance Claims Processing
  • Drug Inventory Management
  • Data Entry
  • Patient Profile Setup
  • Insurance Verification
  • Processing Payments
  • Resolving Complaints
  • Team Coordination
  • Safety Protocols and Risk Management
  • Prioritization and Organization
  • Pharmacy and Customer Records Management
  • HIPAA Compliance
  • Prescription Refill Fulfillment
  • Medication Storage and Labeling
  • Heartsaver First Aid CPR AED (First Aid CPR AED)

Certification

  • Kansas State licensed pharmacy Technician : September 15, 2010 license # 14-10154
  • CPhT - Certified Pharmacy Technician: PTCB November 21, 2011 license # 10240281
  • MTM Trained January 2022
  • Immunization Administration Training - December 2020
  • Kansas Webiz access maintained: December 2020
  • KTracs advocate and pharmacist delegate: assigned April 26, 2018
  • CPR Training - December 2020, renewal kept every 2 years
  • USP 795- nonsterile compounding trained
  • USP 797- sterile compounding trained
  • USP 800- Hazardous Medication Handling trained
  • 340B and other assistance programs for government and non government funding patients.

Timeline

Inpatient Pharmacy Technician

Robort J Dole VA Medical Center
09.2023 - Current

Pharmacy Technician

Wal-Mart Pharmacy
06.2023 - Current

Pharmacy Operations Manager

Walgreens Boots Alliance
05.2021 - 06.2023

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
06.2011 - 05.2021

Pharmacy Technician

Walgreens Boots Alliance
10.2009 - 06.2011

No Degree - Pharmacy Technician

Pharmacy Technician Certification Board

High School Diploma -

Neeton High School

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Georgia Kyrie' Wake