Dedicated Senior Chart Retrieval Specialist with expertise in medical billing, compliance training, and record auditing. Proven ability to develop effective training materials and conduct thorough training. Extensive experience in serving customers both in person and by telephone, in the administration services field and human services. Independent self-starter.
Superior communication skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong. Well-organized and highly efficient working in a multi-tasking, dynamic environment. Ability to plan, organize, and supervise the work of others. Knowledge and experience in customer and client operations. A strong combination of training and experience in administration, customer service, and audits to enhance data accuracy and compliance.
Examine and analyze records to determine the medical insurance status of the establishment, and prepare reports concerning proper billing. Travel to different physician offices and hospitals throughout Florida to audit patients' medical records.
Write and speak clearly, concisely, and with a spirit of partnership. Actively inform and inspire with my messaging. Speak plainly and be transparent with business colleagues.