Georgina Alvarado
McDonough,GA
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Experienced with managing multi-regional operations and leading teams to achieve organizational goals. Utilizes strategic planning and leadership to drive performance and operational improvements. Track record of fostering effective team collaboration and delivering consistent results.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Manager
American Park Services
06.2023 - Current
- Led regional operations to optimize sales performance and enhance customer satisfaction.
- Developed and implemented strategic plans to achieve business objectives across multiple locations.
- Mentored and trained management teams, fostering professional growth and operational excellence.
- Analyzed market trends and competitor activities to identify growth opportunities within the region.
- Hire and Train.
- Coordinated cross-functional initiatives to improve service delivery and drive operational efficiency.
- Managed budgeting processes, ensuring alignment with corporate financial strategies and targets.
- Established key performance indicators to monitor progress toward strategic goals and initiatives.
- Collaborated with senior leadership to align regional strategies with overall organizational vision.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Property Manager
Sabra Property Management
05.2023 - 05.2023
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Streamlined rent collection processes, significantly reducing late payments.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Property Manager /Regional Manager
Affordable Communities Group
04.2018 - 05.2023
- As a property manager i was responsible for the overall look of the property's, rent collection, delinquency, move in & move out, Eviction filing, hiring, work orders, contractors. And other duties.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Streamlined budgeting processes, ensuring accurate financial forecasting and resource allocation.
- Managed tenant relations, addressing concerns and ensuring high satisfaction levels.
- Oversaw property maintenance operations, coordinating with contractors for timely repairs.
- Developed and implemented leasing strategies to maximize occupancy rates across properties.
- Conducted regular property inspections, identifying areas for improvement and maintenance needs.
- Analyzed market trends to inform pricing strategies and enhance competitive positioning of properties.
- Prepared financial reports, tracking budget adherence and identifying cost-saving opportunities.
- Collaborated with local agencies to ensure compliance with housing regulations and standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Assistant Manager
Riverstone Communities
05.2017 - 06.2018
- I assisted the property manager with the rent collection, Delinquency collection, Move in & Move Out, filing evictions, work orders. And any other duties.
- Oversaw daily operations, ensuring compliance with company policies and regulatory requirements.
- Coordinated special events, boosting community interaction and strengthening resident relationships.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Property Manager
Southeast realty Homes llc
08.2013 - 11.2016
- As a property manager was in charge of the community. Leasing, Rent collection, move in & move out, delinquency, work orders, and all other duties.
Assistant Manager
Dahal Cochran & Associates
06.2005 - 02.2008
- I assisted the property manager with the rent collection, Delinquency collection, Move in & Move Out, filing evictions, work orders. And any other duties.
Education
GED -
Georgia Piedmont Technical College
Clarkston, Georgia01-2013
Skills
- Bilingual Spanish & English, Property Manager, Delegating Responsibilities to contractors and assistant managers & Great Customer service Great Problem solving skills & Multi tasking
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Goals and performance
- Staff supervision
- Asset control
- Project management
- Performance management
- Sales development
- Sales management
- Strategic development
- Vendor management
- Cost reduction
- Operational oversight
- Industry expertise
- Sales and marketing strategies
- Order management
- Sales planning
- Sales expertise
- Customer and vendor relations
- Team leadership
- Policies and procedures
- Decision-making
- Staff recruiting
- Recruiting and hiring
- Customer relations
- Training and coaching
- Multi-unit management
- Customer service
- Staffing oversight
- Conflict management
Accomplishments
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CM - Certified Manager Certification
Languages
English
Native or Bilingual
Timeline
Regional Manager
American Park Services
06.2023 - Current
Property Manager
Sabra Property Management
05.2023 - 05.2023
Property Manager /Regional Manager
Affordable Communities Group
04.2018 - 05.2023
Assistant Manager
Riverstone Communities
05.2017 - 06.2018
Property Manager
Southeast realty Homes llc
08.2013 - 11.2016
Assistant Manager
Dahal Cochran & Associates
06.2005 - 02.2008
GED -
Georgia Piedmont Technical College
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