Georgina Cante
Menifee,CA
Work Preference
Summary
Revenue cycle specialist supporting claim submission, EDI image processing, and RTD reprocessing to improve billing outcomes. Works with providers and payers to resolve coverage issues, recover outstanding balances, and strengthen collection rates. Brings a practical, detail-focused approach to high-volume healthcare billing workflows.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Revenue Cycle Specialist
CC Amulet Management
10.2024 - 09.2026
- Directed accurate claim submission efforts for insurance and Denti-Cal dental processing.
- Coordinated verification coverage activities to enhance timely patient billing workflows.
- Resolved billing disputes through RTD reprocessing support and follow-up.
- Managed EDI image submission work to strengthen reprocessing outcomes.
- Maintained consistent claims and billing activity while working remotely.
- Partnered with healthcare providers to resolve billing discrepancies efficiently.
- Recontacted companies and individuals to recover outstanding debts, improving overall collection rates.
- Evaluated revenue cycle processes, identifying opportunities for process enhancements.
Supervision Aide
Santa Rosa Academy
Menifee, CA
09.2022 - 05.2024
- Monitored student safety during lunch recess and non-classroom breaks to support secure environment.
- Enforced campus rules to maintain order and reported unauthorized visitors to support campus security.
- Supervised student activities and followed safety protocols.
- Assisted teachers with classroom management and supported student engagement.
- Monitored student behavior to encourage positive learning environment.
Crossing Guard
Menifee Union School District
Menifee, CA
09.2018 - 03.2020
- Facilitated safe student crossings through traffic monitoring, timely vehicle stoppage, and controlled guidance across the roadway.
- Orderly crosswalk movement was maintained until students cleared the street, with traffic resumed only after the crossing area remained safe.
- Safety compliance and incident reporting were strengthened through instruction on crossing procedures, documentation of violations and suspicious activity, and proper use of required clothing and equipment.
- Communicated with parents and guardians about safety protocols.
Patient Service Representative
Indian Health Council Inc.
Valley Center, CA
02.2015 - 04.2016
- Coordinated cross-department support to address staffing gaps and meet workflow demands.
- Managed high-volume incoming calls while maintaining responsive service.
- Directed high volumes of incoming calls to appropriate resources.
- Streamlined inter-departmental support to ensure continuity of daily operations.
- Maintained patient records through yearly and monthly document updates.
- Oversaw recurring patient document updates on yearly and monthly cycles.
- Processed fee collection for specialty services with accuracy.
- Executed fee collection for specialty services, ensuring compliance with office procedures.
Patient Service Representative III
Cedars-Sinai Medical Group
Beverly Hills, CA
01.2005 - 12.2014
- Registered patients, processed co-pays, provided receipts, balanced payments, and batched tickets.
- Led front office operations by handling phones, scheduling appointments, and managing copying, faxing, and mail duties, ensuring smooth daily workflows.
- Managed incoming and outgoing calls, accurately documented messages, and directed callers to appropriate contacts, ensuring effective communication.
- Triaged calls and routed issues to appropriate individuals or departments.
- Greeted visitors, including VIP vendors and interview candidates, facilitating positive first impressions and supporting efficient front office operations.
- Coordinated meeting, travel, business, and social schedules across multiple calendars.
- Updated scheduling templates to improve coordination of appointments and surgeries. for physician calendars and surgery calendars.
- Prepared distribution-ready and chart-ready documents in compliance with HIPAA policies and procedures.
- Participated in orientation, training seminars, and monthly meetings to stay informed on system changes and office updates.
Optician
JC Penny US Vision Center
01.1998 - 01.2005
- Managed customer calls and inquiries across incoming and outgoing lines.
- Coordinated optometrist appointments and patient scheduling.
- Evaluated insurance benefits for materials and exams, ensuring patients received optimal coverage and service.
- Dispensed and adjusted eyewear for patients.
- Provided guidance on contact lens care and eye health.
- Promoted sales events while training new hires across multiple Vision Center locations, enhancing team readiness and customer engagement.
- Traveled to multiple Vision Center locations to provide training support, facilitating consistent service delivery and operational alignment. to multiple Vision Center locations to support new-hire training.
Education
High school or equivalent -
John Marshall High School
Los Angeles, CA05-1998
Skills
- Claims management and processing
- Billing strategies and practices
- Patient account and registration management
- Patient scheduling and healthcare administration
- Insurance dispute resolution and collaboration
- Healthcare data and revenue analysis
- Process optimization in healthcare
- Client service excellence and customer service
- Healthcare data analysis
- Revenue analysis
- Process optimization
- Healthcare administration
- Patient registration
- Client service excellence
- Healthcare finance
- Customer service
Languages
English
Professional
Spanish
Limited
Timeline
Revenue Cycle Specialist
CC Amulet Management
10.2024 - 09.2026
Supervision Aide
Santa Rosa Academy
09.2022 - 05.2024
Crossing Guard
Menifee Union School District
09.2018 - 03.2020
Patient Service Representative
Indian Health Council Inc.
02.2015 - 04.2016
Patient Service Representative III
Cedars-Sinai Medical Group
01.2005 - 12.2014
Optician
JC Penny US Vision Center
01.1998 - 01.2005
High school or equivalent -
John Marshall High School