Georgina Fagan

• Managed inventory effectively, reducing waste and optimizing stock levels.
• Resolved customer complaints involving food or beverage quality and service.
• Developed staff training programs to enhance service skills and increase overall efficiency.
• Maintained highest standards for beverage quality and service.
• Oversaw the hiring process for new employees, selecting top talent to join our team.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Worked closely with the kitchen and planned weekly specials
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Worked as a fully time waitress in a busy Irish restaurant for breakfast and lunch. Worked independently and in a team of professional servers. Worked with a POS system