Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Georgina Gonzalez

McAllen,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Business Owner

ReLux Beauty Spa
11.2021 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Trained and motivated employees to perform daily business functions.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Registered Medical Assistant

Los Reyes Home Care
07.2019 - Current
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
  • Coordinated patient referrals to specialty providers.
  • Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Transported clients for medical and personal outings.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.

Registered Medical Assistant

Pediatric Heart Clinic
06.2015 - 10.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed EKGs, Stress Test, Assist With Echo Cardiograms, and other tests based on patient presentation in office.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Prepared lab specimens for diagnostic evaluation.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Registered Medical Assistant

Family Health Center Of Mission
09.2012 - 05.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed EKGs, Labs, Injections, Vaccines, Spirometry,,Xrays, and other tests based on patient presentation in office.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.

Registered Medical Assistant

Valley Care Cliic
10.2009 - 06.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed EKGs, and other tests based on patient presentation in office.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Prepared lab specimens for diagnostic evaluation.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.

Education

Beauty School - Cosmetology

IEPB
Mexico
05.2015

Technical - Registered Medical Assistant

Kaplan College
Mcallen
09.2009

High School Diploma -

Mcallen High School
Mcallen, TX
05.2005

Skills

  • Sales Planning
  • Cost Analysis and Savings
  • Negotiation and Persuasion
  • Sales Strategies
  • Staff Management
  • Travel Itineraries
  • Adaptable and Flexible
  • Stocking and Replenishing
  • Credit Card Payment Processing
  • Microsoft Excel
  • Microsoft Word
  • Active Listening
  • Staff Training
  • Typing Proficiency
  • Delivery Scheduling
  • Multi-Line Telephone Operation
  • Customer Implementation Support
  • Explaining Policies
  • Understanding Customer Needs
  • Documenting Problems
  • Patient Callbacks
  • Reading Comprehension
  • Patient Flow
  • Interpersonal Communications
  • Bilingual Fluent English/Spanish

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Business Owner

ReLux Beauty Spa
11.2021 - Current

Registered Medical Assistant

Los Reyes Home Care
07.2019 - Current

Registered Medical Assistant

Pediatric Heart Clinic
06.2015 - 10.2018

Registered Medical Assistant

Family Health Center Of Mission
09.2012 - 05.2015

Registered Medical Assistant

Valley Care Cliic
10.2009 - 06.2012

Beauty School - Cosmetology

IEPB

Technical - Registered Medical Assistant

Kaplan College

High School Diploma -

Mcallen High School

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