Georgina Jimenez

• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Answered telephones and directed calls to appropriate medical or administrative staff.
• Communicated with patients with compassion while keeping medical information private.
• Greeted patients, determined the purpose of their visit, and directed them to the appropriate staff.

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Received incoming calls and coordinated with staff to fulfill customer requests.
• Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
• Responded to inquiries and room requests made online, by phone and via email.
• Input customer data into reservation systems and updated to reflect room changes.