Georgina Landers
Leander,TX
Summary
Versatile hospitality professional with -three year plus experience. Knowledgeable with account balancing and report generation. Great with Customer service and ,time management .Work well with others and independently.
Overview
13
13
years of professional experience
Work History
Delivery Specialist
Oreillys Auto Parts
10.2025 - 05.2026
- Coordinated delivery schedules to optimize route efficiency and reduce delays.
- Trained new team members on best practices for package handling and delivery protocols.
- Implemented inventory tracking systems to enhance accuracy in delivery preparations.
- Streamlined operational workflows, improving turnaround times for last-mile deliveries.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
- Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
- Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
- Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
- Obtained signatures from customers upon delivery of goods.
- Reported customer questions, issues and complaints to management.
- Delivered packages to customer doorsteps and business offices.
Office Manager's Assistant
GWK Earthworks
01.2024 - 10.2025
- Coordinated office operations to enhance workflow efficiency and support team productivity.
- Managed scheduling and calendar activities for executive leadership to ensure effective time allocation.
- Streamlined office operations by implementing efficient filing systems and organizing documentation.
- Assisted in budget tracking and expense reporting to support accurate financial planning.
- Assisted in budget tracking and expense reporting, contributing to financial oversight and planning.
- Streamlined communication between departments, facilitating timely information sharing and project updates.
- Enhanced customer satisfaction by managing incoming calls and resolving issues promptly.
- Managed customer communications, ensuring clarity and satisfaction throughout delivery processes.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Coordinated consistent on-time deliveries of damage-free goods.
- Documented all delivery transactions accurately, contributing to efficient inventory management practices.
Sales Associate
Higher Luck Groceries
04.2020 - 08.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to enhance store visual appeal, engage customers, and highlight specific merchandise.
- Make sure the balance of till is correct at the beginning and end of shift ,run credit card receipts compare to daily sales for any differences.
- Make sure the store was clean and ready for customers
- Make sure the bank was balanced daily using 10 Key ledger change made throughout shift.
Owner/Operator
Maids Of Honor Cleaning Services
02.2015 - 03.2020
- Oversaw daily business operations to ensure smooth functioning.
- Engaged with customers to identify needs and recommend tailored solutions.
- Trained and inspired employees to execute daily business tasks effectively.
- Consulted with customers to assess needs and propose optimal solutions.
- Built strong customer relations to enhance satisfaction and loyalty.
- Developed daily schedules to ensure efficient workflow and task management.
- Advertising for business
- Processed payroll to ensure timely and accurate employee compensation.
Front Desk Receptionist
Venture Underground
01.2013 - 02.2015
- Greeted guests at front desk, managed check-in process, and created welcoming atmosphere through engaging conversations.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues promptly and escalated to supervisor for critical problems to ensure swift resolution.
- Maintained files and records by implementing organized filing systems that enhanced accessibility and efficiency.
- Transcribed phone messages and relayed to appropriate personnel.
- Monitored office supplies by checking inventory and placing orders.
- Processed payroll for employees according to company policies.
Education
Early Childhood Development - Early Childhood Education
Liberty Hill ISD
Liberty HIll, TXHigh School Diploma -
Liberty Hill High School
Liberty Hill, TXR D A
The University of Texas At San Antonio
San Antonio, TX06-2009
Skills
Policy and Procedure Adherence
Verbal and Written Communication
Teamwork and Collaboration
Dispute Mediation
Strong organizational skills
Self-motivation and discipline
Professionalism and punctuality
City and non-city driving
Delivery schedules
Skills
- Customer Service
- Willingness and ability to learn new skills
Timeline
Delivery Specialist
Oreillys Auto Parts
10.2025 - 05.2026
Office Manager's Assistant
GWK Earthworks
01.2024 - 10.2025
Sales Associate
Higher Luck Groceries
04.2020 - 08.2022
Owner/Operator
Maids Of Honor Cleaning Services
02.2015 - 03.2020
Front Desk Receptionist
Venture Underground
01.2013 - 02.2015
High School Diploma -
Liberty Hill High School
Early Childhood Development - Early Childhood Education
Liberty Hill ISD
R D A
The University of Texas At San Antonio