Georgina Luna
Kerman
Summary
Experienced professional with over 20 years of leadership experience in local government. Seeking an executive position with the County of Sacramento where I can utilize my extensive management experience and leadership skills to develop and oversee the goals, objectives, and policies of the Office of the County Clerk/Recorder. I exemplify personal integrity and a strong focus on customer service. I am skilled at building professional relationships and possess exceptional interpersonal and communication abilities. I believe in leading by example.
Overview
23
23
years of professional experience
Work History
Recording Manager
Fresno County – Office of the Assessor-Recorder
09.2015 - Current
- Supervise staff and plans, directs, and manages the operations of the Recorder’s Office.
- Supervisory responsibilities include interviewing, selecting, training, assigning, evaluating, promoting and disciplining subordinate staff.
- Assists in the development, implementation, communication, and evaluation of goals, programs, policies, procedures, staff development and training programs.
- Knowledge of functions, procedures and daily operation of the Recorder’s Office.
- Implement rules, policies and procedures for the county, department and unit.
- Enter legal documents on computer and verify, apply rules of indexing.
- Provided the public with the most current information available.
- Excellent Customer Service to members of the public, attorneys, title companies, lending institutions.
Supervising Office Assistant I
Fresno County – Office of the Assessor-Recorder
07.2004 - 09.2015
- Supervise and train staff; plan, organize, schedule and review work.
- Examine documents for recording and index purposes.
- Data Entry 60 wpm.
- Knowledge of functions, procedures and daily operation of the Recorder’s Office.
- Implement rules, policies and procedures for the county, department and unit.
- Enter legal documents on computer and verify, apply rules of indexing.
- Provided the public with the most current information available.
- Excellent Customer Service to members of the public, attorneys, title companies, lending institutions.
Office Assistant III
Fresno County – Office of the Assessor-Recorder
02.2002 - 07.2004
- Examine ownership and transfer title, trained staff in complex transfers.
- Interpret and process the most technical documents, process Segregations.
- Interpret policies and procedures for both clerical staff and taxpayers.
Office Assistant II
Fresno County – Internal Services
02.2002 - 07.2004
- Heavy phones, take request orders. Dispatch employees to work site.
- Ability to determine priority situations, data entry and monthly reports.
- Customer Service to internal Fresno County Department.
- Ability to type 45 wpm.
Education
Bachelor of Science - Management
University of Phoenix
06.2012
Associate of Arts - Communications
University of Phoenix
06.2010
Business Administration Certificate - undefined
Sawyer College
12.1992
Skills
- Statistical analysis expertise
- Project management
- Effective communication
- Strong organizational skills
- Analytical problem solving
- Strategic decision-making
- Effective time management
- Team leadership
- Customer support expertise
- Effective verbal communication
Languages
Spanish
Full Professional
Professional Memberships
Member of the County Recorder's Association of California
Member of the Reference Manual Committee
Credentialed California County Senior Executive - CSAC
Timeline
Recording Manager
Fresno County – Office of the Assessor-Recorder
09.2015 - Current
Supervising Office Assistant I
Fresno County – Office of the Assessor-Recorder
07.2004 - 09.2015
Office Assistant III
Fresno County – Office of the Assessor-Recorder
02.2002 - 07.2004
Office Assistant II
Fresno County – Internal Services
02.2002 - 07.2004
Associate of Arts - Communications
University of Phoenix
Business Administration Certificate - undefined
Sawyer College
Bachelor of Science - Management
University of Phoenix
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