Georgina Macias-Vazquez
Nash,NC
Summary
Experienced candidate, knowledge of the hospitality industry. Competitive, with high cooperation skills. Demonstrates positive, and excellent communication skills. Fast learner, and adaptability skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Mucho Mexico
06.2023 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Education
No Degree - Dental Hygiene
Nash Community College
Nashville, NC06-2027
High School Diploma -
Rocky Mount High School
Rocky Mount, NC06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Team collaboration
- Service prioritization
- Order accuracy
Certification
- CPR Certification- 1/18/2025 - 01/2027
Languages
Spanish
Native or Bilingual
Timeline
Server
Mucho Mexico
06.2023 - 04.2025
No Degree - Dental Hygiene
Nash Community College
High School Diploma -
Rocky Mount High School
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