Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Georgina Madrid

Dodge City ,KS

Summary

Proven leader and energetic self-starter, adept in customer service and cash handling, significantly increased sales at Little Caesars Pizza through innovative merchandising strategies. Excelled in fostering teamwork, managing financial discrepancies with precision, and enhancing customer experiences. Skilled in multitasking and effective communication, consistently achieving and surpassing company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
07.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Assistant Manager

Little Caesars Pizza
02.2019 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

High School Diploma -

Dodge City High School
Dodge City, KS
05.2021

Associate Of Applied Science - Nursing

Dodge City Community College
Dodge City, KS

Skills

  • Customer service
  • Teamwork and collaboration
  • Multi-tasking strength
  • Cash handling
  • Money handling
  • Flexible schedule
  • Customer needs assessment
  • Energetic self-starter
  • Reading comprehension skills
  • Contact follow-up
  • Excellent communication skills

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Walmart
07.2021 - Current

Assistant Manager

Little Caesars Pizza
02.2019 - 03.2020

High School Diploma -

Dodge City High School

Associate Of Applied Science - Nursing

Dodge City Community College
Georgina Madrid