Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Georgina Mayen Caceres

Washington

Summary

Certified Medical Assistant and Catholic University of America student passionate about providing patient-centered care. Four years of customer service experience, I bring strong communication and organizational skills. I'm excited to further my education in psychology and brain sciences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Medstar
11.2024 - Current
  • Obtained client medical history, medication information, symptoms.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistan Intern

MedStar
09.2024 - Current
  • Completed 4-week (160 hour) internship, gaining hands-on experience in dermatology clinic
  • Handled patient intake daily, using excellent communication skills and friendly manner to enhance patient experience
  • Provided additional support to Spanish-speaking patients and their families
  • Assisted physicians during laser treatments, chemical peels, biopsy shave, punch biopsy, and botox injection
  • Maintained examination rooms, sterilizing equipment, and restocking medical supplies
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

SALES ASSOCIATE

White house Gifts
03.2023 - 01.2024
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintain clean areas
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.

CASHIER

Harris Teeter
10.2022 - 02.2023
  • Utilized POS system to handle customer cash and credit card transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greet customers and help customers question and concerns to maximize shopping experience

Education

Bachelor of Arts - Psychology And Brain Sciences

The Catholic University of America
Washington, DC
05-2029

Medical Assistant Program - Medical Assisting

LAYC Career Academy
Washington, DC
08.2024

High School Diploma -

LAYC Career Academy
Washington DC
03.2023

Skills

  • Customer Service
  • Time management
  • Organizational skills
  • Phone Etiquette
  • Bilingual in Spanish
  • Patient-focused care
  • CPR/First aid certified
  • Microsoft office excel certified
  • Detail oriented
  • vital signs
  • Venipuncture
  • HIPPA and OSHA certified
  • Specimen collection
  • EKG
  • Room preparation
  • Inventory control

Certification

  • MOS Excel specialist - February 2024
  • Basic life support - February 2024
  • CCMA- September 2024

Timeline

Medical Assistant

Medstar
11.2024 - Current

Medical Assistan Intern

MedStar
09.2024 - Current

SALES ASSOCIATE

White house Gifts
03.2023 - 01.2024

CASHIER

Harris Teeter
10.2022 - 02.2023

Bachelor of Arts - Psychology And Brain Sciences

The Catholic University of America

Medical Assistant Program - Medical Assisting

LAYC Career Academy

High School Diploma -

LAYC Career Academy

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Georgina Mayen Caceres