Georgina Melendez
Gilroy,CA
Summary
Compassionate counseling professional with a proven track record of high productivity and efficient task completion. Specialized in active listening, crisis intervention, and behavioral analysis, delivering positive outcomes in challenging situations. Strong communication and problem-solving skills enhance the ability to foster empathy and support clients effectively. Committed to continuous professional development in the counseling field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counselor
Pathway Society Inc.
San Jose, CA
12.2022 - Current
- Developed personalized treatment plans based on client assessments and goals.
- Facilitated group therapy sessions to encourage peer support and engagement.
- Maintained accurate client records and documentation in compliance with regulations.
- Collaborated with interdisciplinary teams to ensure comprehensive client care.
- Conducted intake assessments to identify client needs and appropriate services.
- Educated clients about coping strategies and available community resources.
- Provided individual and group counseling sessions for clients.
- Developed crisis intervention strategies for individuals facing difficult situations or events.
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
GPD Case Manager
Home First Services of Santa Clara County
San Jose, CA
06.2021 - 11.2022
- Assessed client needs and developed personalized care plans.
- Coordinated services with healthcare providers and community resources.
- Facilitated communication between clients, families, and support teams.
- Documented case notes and maintained accurate client records.
- Conducted regular follow-ups to monitor client progress and satisfaction.
- Managed crisis situations by providing immediate support and intervention.
- Educated clients on available resources and service options.
- Participated in team meetings to discuss case updates and strategies.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Adhered to ethical principles and standards to protect clients' confidential information.
Education
Certificate - Alcohol And Drug Studies
San Jose City College
San Jose, CA05-2023
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA12-2018
Master of Arts - Social Work
San Jose State University
San Jose, CASkills
- Comprehensive care planning
- Crisis intervention
- Client assessment
- Documentation compliance
- Group facilitation
- Care coordination
- Strong communication skills
- Team collaboration
- Autonomy and due diligence
Certification
CADTP-SUDRC #9115 2/22/25-2/22/26
References
References available upon request.
Timeline
Counselor
Pathway Society Inc.
12.2022 - Current
GPD Case Manager
Home First Services of Santa Clara County
06.2021 - 11.2022
Certificate - Alcohol And Drug Studies
San Jose City College
Bachelor of Arts - Psychology
San Jose State University
Master of Arts - Social Work
San Jose State University
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