Georgina Suarez

Accountable for adult merchandising responsibilities.

Assessed execution processes related to shipment, markdowns, and promotional signage.

Continuously train and develop the team and self to drive a high-performance culture.Coach and develop brand associates on Standard Operating

Procedures. Work with General Manager to understand scheduling needs for Merchandising Lifecycle.

Lead and execute Shipment, Promotional Signage and Markdown Standard Operating Procedures.

Execute visual updates and maintain merchandising standards. Responsible for divisional flexing and replenishment. Sets and maintains marketing and operational signage.

Continuous execution of the Merchandising Lifecycle: Prepare,Execute, Assess.

Set and maintain merchandise principles within divisions.Execute visual updates to support sales and weekend event planning. Drive sales and performance through Leader on segments

• Coordinated daily operations to enhance customer service efficiency across multiple departments.
• Assisted in training new team members on operational procedures and customer engagement strategies.
• Analyzed customer feedback to identify improvement opportunities in service delivery and product offerings.
• Developed and maintained scheduling systems to optimize staff allocation during peak hours.
• Facilitated communication between management and staff to align operational goals with customer expectations.
• Resolved escalated customer inquiries effectively, contributing to increased satisfaction ratings and loyalty initiatives.
• Contributed towards establishing a positive work environment which led to greater employee satisfaction and reduced turnover rates.
• Improved customer satisfaction by efficiently addressing and resolving complaints in a timely manner.
• Developed strong relationships with clients through consistent communication and personalized assistance.

• Analyzed sales trends to optimize merchandise assortment and enhance inventory turnover.
• Collaborated with cross-functional teams to execute promotional strategies and improve customer engagement.
• Assisted in developing seasonal merchandising plans that aligned with brand vision and target market.
• Monitored competitor activities to identify market opportunities and inform strategic adjustments.
• Conducted training sessions for staff on product knowledge and effective selling techniques to drive sales performance.
• Implemented feedback mechanisms to assess customer preferences, influencing future merchandising decisions.
• Mentored junior staff members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
• Developed seasonal plans for product assortments, aligning with overall business objectives and consumer trends.
• Enhanced product visibility by designing creative in-store displays, leading to a boost in customer traffic.

• Developed and implemented training programs to enhance employee performance and engagement.
• Facilitated onboarding sessions for new hires, ensuring a smooth transition into company culture.
• Evaluated training effectiveness through feedback surveys, adapting content to meet team needs.
• Coordinated scheduling of training sessions, optimizing resource allocation and attendance rates.

• Assisted customers with product selection and provided tailored recommendations.
• Maintained product displays and ensured merchandise was organized and visually appealing.
• Processed transactions efficiently using point-of-sale systems to enhance customer experience.
• Collaborated with team members to achieve sales goals and foster a positive work environment.
• Participated in inventory management, including stock replenishment and loss prevention strategies.
• Stayed updated on fashion trends and product knowledge to better serve customers' needs.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to build rapport and loyalty.