Results-driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Strong skillset includes problem-solving, negotiation, and communication. In previous roles, made significant impact by improving processes for increased efficiency and customer satisfaction. Demonstrated ability to lead teams towards common goals while maintaining focus on bottom line results.
Delivered informative presentations on product features and advantages to prospective customers during sales meetings. Generated detailed account performance reports and delivered them to senior management. Requested feedback from customers regarding their experience with products or services. Established and upheld successful interactions with important clients for optimal client happiness.
Managed and led the preparation of import and export documentation of goods for international shipments. Coordinated with US Customs and logistics companies in preparation of all shipment documentation. Assigning Harmonized Tariff System Codes and tariff schedules for all items imported into the U.S. Determine and maintain Country of Origin for all procured items.
Maintains synchronization of the supply chain between international or domestic
organizations, customers and suppliers by utilizing Supply Chain Management (SCM)
systems to support global markets. Analyzes material requirements to determine appropriate attributes to drive accurate demand through the supply chain. Establishes order policies. Creates orders to satisfy demand requirements, supporting the supply chain.
Schedules requirements by analyzing available resources and manages shop capacity to support on-time delivery. Introduces new SCM tools, such as Etrac, and techniques by working with complex processes and organizational relationships to improve the supply chain.
Update Etrac records and maintain LOB (Line of Balance. Managed and maintained team collaboration to keep the factory informed of shortage risk.
Leading a challenging package of Electrical Wires Harness Assemblies from Safran, and kits and components, in support of Shop floor requirements of FA&D, BSC, IRC, and ESRC.
Prepare and conduct PRA with International supplier, Chihuahua, MX. Tracking of shipments from various carriers. Work well under pressure as a 787 wire bundles and Electrical Standards focal responsible for problem solving complex shortages for multiple sites, and proactively partner with customers to meet my goals and objectives.