Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georginana Walker

Williamsburg,VA

Summary

Proven track record in enhancing cleanliness and safety at Williamsburg Lodge, showcasing flexibility and maintenance knowledge. Excelled in reducing customer complaints and streamlining workflows, while leading security operations at Hilton@Resorts World. Demonstrated ability to manage teams and improve operational efficiency, embodying a results-driven approach with a focus on achievements.

Overview

11
11
years of professional experience

Work History

Public Area Attendant

Williamsburg Lodge
03.2024 - 05.2024
  • Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
  • Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
  • Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
  • Maintained inventory levels of cleaning supplies, ensuring availability for daily use and minimizing waste.
  • Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
  • Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
  • Supported hotel events by setting up, breaking down, and maintaining cleanliness during functions as needed.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
  • Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Participated in regular training sessions to stay current on best practices for cleaning techniques and products usage.
  • Streamlined workflow by creating daily task lists based on hotel occupancy rates and event schedules.

Security Supervisor

Hilton@Resorts World
08.2013 - 11.2023
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Recorded incident reports with detailed accounts of occurrences.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Education

N/A - Travel Management

Bahamas Hotel Training College
Nassau Bahamas

N/A - All Subjects

Hawksbill High School
Freeport Bahamas
06.1989

Skills

  • Flexibility
  • Cleaning proficiency
  • Maintenance knowledge
  • Safety awareness

Timeline

Public Area Attendant

Williamsburg Lodge
03.2024 - 05.2024

Security Supervisor

Hilton@Resorts World
08.2013 - 11.2023

N/A - Travel Management

Bahamas Hotel Training College

N/A - All Subjects

Hawksbill High School

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Georginana Walker