Georjette Burton
Columbus,Ohio
Summary
Self-motivated, driven, and organized account receivable professional with 8+ years of experience. Experience managing a portfolio of 400-500 accounts. Maintaining 82% or higher current aging. Strong relationships with clients and vendors.
Overview
23
23
years of professional experience
Work History
Accounts Receivable Specialist
ICU Medical
01.2012 - Current
- Play key role in maintaining less than 10% outstanding receivables over 60 days
- Analyzed aging reports to identify trends and patterns causing missed collections
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements
- Customer account reconciliation, performing billing and collections, keeping accurate records and files
- Audit and analyze inconsistencies and identify opportunities for improved financial performance
- Complete outbound collection calls and send emails to encourage customer payment of overdue invoices.
Customer Support Specialist
Maine Electric Power – IQOR
03.2007 - 01.2012
- Assisted customers in making payments on accounts and setting up payment plans
- Assessed customer account information to determine current issues and potential solutions
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Consulted with customers to determine best methods to resolve service and billing issues
- Set up and activated customer accounts
- Collected vital information to support company and associates through interviews and data analysis
- Provided primary customer support to internal and external customers
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
Inventory Management Analyst
Home Depot
03.2001 - 12.2006
- Performed scheduled inventory counts and supply audits
- Reduced process lags by efficiently monitoring all inventory receipts and promptly processing changes
- Supported senior leadership by collecting and maintaining vendor and organizational quantity, type, and supply value records
- Analyzed weekly and monthly patterns to forecast business needs, reducing inventory cost
- Identified, selected and maintained logistic suppliers and achieved optimum costs and service qualities
- Optimized execution of supply chain by forecasting, scheduling orders and balancing inventory levels
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Education
Associate of Arts - BUSINESS FUNDAMENTALS
University of Phoenix
Phoenix, AZ11.2022
Skills
- MS Office (Word, Excel, Powerpoint)
- Oracle
- Incorta
- Account Receivables
- Reconciling
- Collection Management
- Communication Skills
- Invoicing
References
Available upon request.
Timeline
Accounts Receivable Specialist
ICU Medical
01.2012 - Current
Customer Support Specialist
Maine Electric Power – IQOR
03.2007 - 01.2012
Inventory Management Analyst
Home Depot
03.2001 - 12.2006
Associate of Arts - BUSINESS FUNDAMENTALS
University of Phoenix
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