Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Geovana Martins Whitney

West Melbourne,FL

Summary

Dynamic restaurant manager with proven leadership at Oceanside Pizza, enhancing customer satisfaction through exceptional service and effective team training.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Oceanside Pizza
Cocoa Beach, FL
09.2024 - Current
  • Managed daily restaurant operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored staff on food safety and sanitation best practices.
  • Optimized labor costs through effective staffing during peak demand periods.
  • Led team meetings to communicate objectives and address challenges collaboratively.
  • Conducted interviews, selected, trained, and supervised new staff members.
  • Gathered customer feedback to implement improvements in service and food quality.
  • Fostered a positive atmosphere that ensured exceptional food and service delivery.
  • Promoted teamwork using proactive conflict resolution strategies and team-building activities.

Restaurant Server

Oceanside Pizza
Cocoa Beach, FL
05.2024 - 09.2024
  • Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
  • Assisted in training new servers on menu knowledge and efficient service techniques.
  • Maintained cleanliness and organization of dining areas to uphold health and safety standards.

Assistant Restaurant Manager

Oceanside Pizza
Indialantic, FL
05.2022 - 05.2024
  • Assisted in daily operations to ensure efficient restaurant workflows.
  • Supported staff training initiatives to enhance service quality and team performance.
  • Resolved customer complaints swiftly, fostering a positive dining environment and loyalty.

Education

Associate of Arts -

Eastern Florida State College
Cocoa, FL
05.2024

Skills

    Strong communicator

    Youth interaction

    Approachable personality

    Rapid learner

    Leadership abilities

    Team oversight

    Costumer service

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Restaurant Manager

Oceanside Pizza
09.2024 - Current

Restaurant Server

Oceanside Pizza
05.2024 - 09.2024

Assistant Restaurant Manager

Oceanside Pizza
05.2022 - 05.2024

Associate of Arts -

Eastern Florida State College
Geovana Martins Whitney