Summary
Overview
Work History
Education
Skills
Timeline
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Geovanea Moore

Sacramento,CA

Summary

Experienced Office Management and Administration Professional. Experienced optimizing productivity, extensive experience working with tax credit compliance properties, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

5
5
years of professional experience

Work History

Assistant Tax Credit Compliance Manager

FPI Management
04.2023 - 11.2023
  • Maintained positive, professional and effective communication with employees, applicants, residents, vendors, clients and guest while representing FPI Management.
  • Responsible for all Yardi dashboard compliance alerts, periodic reporting requirements as requested/required e.g., Month End Reports, Weekly Reports, Ensure DQ is up to date, Collections/Evictions.
  • Ensuring compliance with applicable HUD regulations, Housing Authority policies and Low Income Housing Tax Credit (LIHTC) compliance.
  • Conducted eligibility of over 50 to 100 initial certifications and yearly recertification's, for tenants income and family composition as applicable.
  • Check MCS portal for corrections and approvals.
  • Assist in budget preparation and delivery.

Office Assistant

Sacramento County Clerk Recorder Office
08.2022 - 11.2022
  • Provided direct public services.
  • Issued marriage licenses, birth certificates and death records.
  • Indexed public documents.
  • Maintained over 100's of varieties of miscellaneous public documents.
  • Filed and maintained public documents associated with land transactions including sales of purchase, tax lien and easement.
  • Filed and maintained documents with vital statistics including births, deaths, regular marriages and confidential marriages.

Leasing Specialist

Peak Living Management
04.2021 - 12.2021
  • Provided customer service and sales tours to prospective residents and current residents.
  • Independently established priorities, managed time effectively, and fulfilled assigned objectives.
  • Responded to and resolved unexpected problems and handled priority changes in fast-moving environment.
  • Ability to comprehend legal documents and carry out related rent collections.
  • Excellent math skills (add, subtract, multiply, divide, decimals, fractions and calculate percentages) necessary to complete financial records, budgets, and other fiscal documents.
  • Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement, including collections and marketing.
  • Implemented marketing strategies and resident retention programs.

Assistant Property Manager

John Stewart Company
09.2020 - 11.2020
  • Interviewed and screened prospective residents for occupancy.
  • Assisted with inspections and monitoring work orders.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Conducted yearly recertification appointments ensuring compliance with HUD regulations and low income housing tax credit compliance.
  • Generated warning letters and prepared legal notices to residents.
  • Submitted required reports and maintained records according to JSCO policies.

IHSS Service Desk Tier 1

Experis
01.2019 - 06.2019
  • Worked in a call center environment primary contact to IHSS (In-Home Support Services) and WPCS (Waiver Personal Care Services) provides, seeking assistance and information.
  • Handled inbound and outbound telephone contacts in relation to recipients and providers.
  • Protected all aspects of client's information; social security number's, banking information and personal business.
  • Maintained confidentiality of customer interactions consistent with program privacy and confidentiality rules.
  • Answered questions consistent with program policy and training guidelines.

Validation Clerk

CoreMark
09.2018 - 10.2018
  • Data entry.
  • Worked on Non-pos and Non-Canada pos invoices.
  • Used a system called Vim to look up vendors and requester emails to send the correct invoices.
  • Used a format called Accounts Payable to send invoices to the correct division and requester email address.
  • Used a format called ICC to receive the invoices form the 33 divisions with CoreMark company.

Education

High School Diploma -

Twin Rivers Adult School
North Highlands, CA
06.2016

Skills

  • Exceptional customer service
  • Clear and effective oral and written communication with employees and customers
  • Financial Management
  • Policy Implementation
  • Operations Management
  • Reporting/Maintaining electronic filing systems (Yardi, On-site, Preferred Compliance, CNA, MCS Portal, Boston Post, Appfolio, Crown Management)
  • Proficient In MS Office applications
  • Proficient in internet and email front
  • Ability to multi-task with strong organizational skills
  • Complex Problem-Solving
  • Team Leadership
  • Quick learner, Punctual, Responsible, Prioritization and Efficient

Timeline

Assistant Tax Credit Compliance Manager

FPI Management
04.2023 - 11.2023

Office Assistant

Sacramento County Clerk Recorder Office
08.2022 - 11.2022

Leasing Specialist

Peak Living Management
04.2021 - 12.2021

Assistant Property Manager

John Stewart Company
09.2020 - 11.2020

IHSS Service Desk Tier 1

Experis
01.2019 - 06.2019

Validation Clerk

CoreMark
09.2018 - 10.2018

High School Diploma -

Twin Rivers Adult School

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Geovanea Moore