Summary
Work History
Education
Skills
Timeline
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Geovanna Arauz

Riverside,CA

Summary

Bilingual (English/Spanish) business administration student with experience in customer-facing roles, virtual communication, and problem-solving. Skilled in handling phone, email, and chat interactions with professionalism, empathy, and accuracy. Comfortable working in fast-paced environments, maintaining a positive attitude, and delivering solutions that create strong customer experiences.

Work History

Marketing & Social Media Support

Freelance / Independent Projects
San Francisco, California
2024 - 2024
  • Responded to customer inquiries through social media messages.
  • Created and managed digital content to support customer engagement.
  • Used online tools to organize tasks and meet deadlines independently.
  • Collaborated on group projects and presentations, contributing ideas and execution.

Childcare Assistant & Family Support

Private Family
Burlingame, California
2022 - 2024
  • Communicated daily with parents and clients to provide updates, answer questions, and resolve concerns professionally.
  • Practiced clear verbal and written communication through messages, calls, and emails.
  • Managed schedules, priorities, and multiple tasks while remaining calm and organized.
  • Maintained accurate records, and followed instructions carefully.
  • Delivered support with empathy, patience, and a solutions-focused mindset.

Education

Bachelor of Science - Business Administration

University of California, Riverside
Riverside, CA
06-2027

Associate of Arts - Economics

College of San Mateo
San Mateo, CA
05-2025

Associate of Science - Business Administration

College of San Mateo
San Mateo, CA
05-2025

Skills

  • Digital marketing
  • Fast learner
  • Time management and multitasking
  • Professional communication
  • Problem solving and issue resolution
  • Email and calendar management
  • Zoom and virtual communication tools
  • English — fluent
  • Spanish — fluent
  • Portuguese — fluent

Timeline

Marketing & Social Media Support

Freelance / Independent Projects
2024 - 2024

Childcare Assistant & Family Support

Private Family
2022 - 2024

Bachelor of Science - Business Administration

University of California, Riverside

Associate of Arts - Economics

College of San Mateo

Associate of Science - Business Administration

College of San Mateo

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Geovanna Arauz