Geovanna Cario
Centerville
Summary
Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Lowes Home Improvment
Bountiful
11.2023 - Current
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Trained new employees on store policies, procedures and customer service standards.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Department Supervisor
Lowes Home Improvment
Bountiful
08.2017 - Current
- Supervised departmental employees, delegating with tasks and responsibilities.
- Worked closely with sales associates to complete tasks.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Researched out-of-stock items to find additional inventory in other store locations.
- Trained, managed and motivated employees to promote professional skill development.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
Education
High School Diploma -
Desert Rose High School
North Las Vegas, NV05-2011
Skills
- Store operations
- Verbal and written communication
- Sales expertise
- Performance evaluations
- Retail operations
- Customer service and engagement
- Mentoring and coaching
- Sales growth
- Problem-solving
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Store Manager
Lowes Home Improvment
11.2023 - Current
Department Supervisor
Lowes Home Improvment
08.2017 - Current
High School Diploma -
Desert Rose High School
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