Geovanny Mariscal Jimenez
Oakland Park,FL
Summary
Dynamic leader with proven expertise in customer service and complex problem-solving, honed at McDonald's and the USMC. Excelled in enhancing customer satisfaction and team leadership, significantly improving communication and operational efficiency. Skilled in decision-making and emergency response, adept at managing resources to exceed objectives while maintaining professional standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
06.2019 - Current
- Streamlined communication processes to foster transparency among departments.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Enlisted Marine
USMC
01.2025 - 01.2025
- Worked in dirty and uncomfortable conditions.
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios
- Upheld Branch dress and appearance regulations for professional appearance.
- Trained in conflict resolution among subordinates, equals and superiors.
- Unloaded packages with care and placed in proper staging area.
Education
Emergency Medical Services -
Broward College
Hollywood, FLSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Emergency response
- Complex Problem-solving
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Enlisted Marine
USMC
01.2025 - 01.2025
Manager
McDonald's
06.2019 - Current
Emergency Medical Services -
Broward College
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