Geovany Valdivia
Huntington Park,CA
Summary
Seeking an opportunity to be an essential part of a company in which I can successfully apply my experience and continue to expand my knowledge for the success of the company.
Overview
23
23
years of professional experience
Work History
Resident Aide
Apait
04.2024 - Current
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Improved resident satisfaction by providing compassionate and attentive care.
- Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
- Administered medications to residents as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Construction/Sales
Self Employed
01.2018 - 01.2024
- Coordinate all Planning and repairs of homes
- Led planning, budgeting, and construction, saving costs to help clients budget and negotiate better deals with subcontractors and supplies
- Mixed cement, plaster, and grout according to standard formulas
- Cleaned all construction areas to avoid hazardous work areas
- Locate new clients and negotiate repair or building costs
- Screen employees and interview
- Payroll
- Marketing job posting
Manager
Huntington Park Chamber of Commerce
01.2002 - 01.2024
- Assist with helping homeless and low-income families with food or to apply for assistance
- Coordinating food and clothes drives for community
- Organize fundraisers and food drive with other volunteers
- Finding shelters for homeless people in the community
- Pick up food and city food banks
- Recruiting volunteers
- Budget food and toy drive giveaway
- Contact local city leaders for funding approvals
- Marketing events for the city
- Door to door communication for voting
- Contact vendors for booking and permit approval
- Interview volunteers
Loan Officer
1-800 Loan Mart
01.2012 - 01.2017
Lead Collector
1-800 Loan Mart
01.2010 - 01.2012
- Provide meticulous attention to detail in underwriting and evaluate the financial strength of borrowers to determine risk repayment capacity
- Demonstrate excellent follow-through with borrowers and management throughout all phases of the underwriting process
- Establish and maintain good relationships with partner stores
- Assisted team with escalated calls and updated customers information for the legal department before charge-off
- Reviewed contracts with customers in person or by phone
- Effectively work with and communicate and resolve issues with managers
- Provide the highest level of customers service to customers no matter in 30,60,90 and charge off delinquent
- Increase efficiency through identifying and implementing processes for improvements
- Work with repossession companies and legal department
- Manage the recruitment and selection process
- Including job posting, screening resumes, scheduling interviews, and assisting with the boarding process
- Organize and manage various HR and accounting documents
- Partake in general office duties
- Fulfill any administrative duties related to HR and accounting
- Assist with basic accounting tasks, such as reconciling statements, processing invoices and preparing financial reports
Team Lead
Westlake Financial Services
01.2006 - 01.2010
Collector
Westlake Financial Services
01.2005 - 01.2006
- Conducted calls in 0 to 60+ day delinquency to make calls and make appropriate payments or arrangements
- Communicate with repossession companies and give updated information to secure vehicles
- Organized game plan with team to achieve monthly goals and my own
- Training new employees in all aspects of collections and FDCPA
- Resolve escalated or complaint calls
- Maintain a healthy workplace
- Manage recruitment and selection process
Education
High School Diploma -
Huntington Park High School
Huntington Park, C.A01.2002
Skills
- Analytical skills
- Strong customer service skills
- Financial Management
- Plumbing
- Strong communications skills in Spanish and English
- Finance
- Recruiting Skill
- Exception problem solver
- Blueprint reading
- Effective communication skills
- Basic typing skills
- Ability to multitask
- Effective communication and decision-making skills
- Strong analytical skills
- Credit review and analysis experience
- FDCPA knowledge
- Bilingual Spanish and English
- Word
- Excel
- Medication administration
- Patient transportation
- Meal assistance
- Resident advocacy
- Teamwork and collaboration
Languages
Spanish
Full Professional
Timeline
Resident Aide
Apait
04.2024 - Current
Construction/Sales
Self Employed
01.2018 - 01.2024
Loan Officer
1-800 Loan Mart
01.2012 - 01.2017
Lead Collector
1-800 Loan Mart
01.2010 - 01.2012
Team Lead
Westlake Financial Services
01.2006 - 01.2010
Collector
Westlake Financial Services
01.2005 - 01.2006
Manager
Huntington Park Chamber of Commerce
01.2002 - 01.2024
High School Diploma -
Huntington Park High School
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