Geovany Valdivia
Huntington Park,CA
Summary
Seeking an opportunity to be an essential part of a company in which I can successfully apply my experience and continue to expand my knowledge for the success of the company.
Overview
23
23
years of professional experience
Work History
Resident Aide
Apait
Los Angeles, CA
04.2024 - Current
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Improved resident satisfaction by providing compassionate and attentive care.
- Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
- Administered medications to residents as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Construction/Sales
Self Employed
Huntington Park, USA
01.2018 - 01.2024
- Coordinate all Planning and repairs of homes
- Led planning, budgeting, and construction, saving costs to help clients budget and negotiate better deals with subcontractors and supplies
- Mixed cement, plaster, and grout according to standard formulas
- Cleaned all construction areas to avoid hazardous work areas
- Locate new clients and negotiate repair or building costs
- Screen employees and interview
- Payroll
- Marketing job posting
Manager
Huntington Park Chamber of Commerce
Huntington Park, USA
01.2002 - 01.2024
- Assist with helping homeless and low-income families with food or to apply for assistance
- Coordinating food and clothes drives for community
- Organize fundraisers and food drive with other volunteers
- Finding shelters for homeless people in the community
- Pick up food and city food banks
- Recruiting volunteers
- Budget food and toy drive giveaway
- Contact local city leaders for funding approvals
- Marketing events for the city
- Door to door communication for voting
- Contact vendors for booking and permit approval
- Interview volunteers
Loan Officer
1-800 Loan Mart
Encino, USA
01.2012 - 01.2017
Lead Collector
1-800 Loan Mart
Encino, USA
01.2010 - 01.2012
- Provide meticulous attention to detail in underwriting and evaluate the financial strength of borrowers to determine risk repayment capacity
- Demonstrate excellent follow-through with borrowers and management throughout all phases of the underwriting process
- Establish and maintain good relationships with partner stores
- Assisted team with escalated calls and updated customers information for the legal department before charge-off
- Reviewed contracts with customers in person or by phone
- Effectively work with and communicate and resolve issues with managers
- Provide the highest level of customers service to customers no matter in 30,60,90 and charge off delinquent
- Increase efficiency through identifying and implementing processes for improvements
- Work with repossession companies and legal department
- Manage the recruitment and selection process
- Including job posting, screening resumes, scheduling interviews, and assisting with the boarding process
- Organize and manage various HR and accounting documents
- Partake in general office duties
- Fulfill any administrative duties related to HR and accounting
- Assist with basic accounting tasks, such as reconciling statements, processing invoices and preparing financial reports
Team Lead
Westlake Financial Services
Los Angeles, USA
01.2006 - 01.2010
Collector
Westlake Financial Services
Los Angeles, USA
01.2005 - 01.2006
- Conducted calls in 0 to 60+ day delinquency to make calls and make appropriate payments or arrangements
- Communicate with repossession companies and give updated information to secure vehicles
- Organized game plan with team to achieve monthly goals and my own
- Training new employees in all aspects of collections and FDCPA
- Resolve escalated or complaint calls
- Maintain a healthy workplace
- Manage recruitment and selection process
Education
High School Diploma -
Huntington Park High School
Huntington Park, C.A01.2002
Skills
- Analytical skills
- Strong customer service skills
- Financial Management
- Plumbing
- Strong communications skills in Spanish and English
- Finance
- Recruiting Skill
- Exception problem solver
- Blueprint reading
- Effective communication skills
- Basic typing skills
- Ability to multitask
- Effective communication and decision-making skills
- Strong analytical skills
- Credit review and analysis experience
- FDCPA knowledge
- Bilingual Spanish and English
- Word
- Excel
- Medication administration
- Patient transportation
- Meal assistance
- Resident advocacy
- Teamwork and collaboration
Languages
Spanish
Full Professional
Timeline
Resident Aide
Apait
04.2024 - Current
Construction/Sales
Self Employed
01.2018 - 01.2024
Loan Officer
1-800 Loan Mart
01.2012 - 01.2017
Lead Collector
1-800 Loan Mart
01.2010 - 01.2012
Team Lead
Westlake Financial Services
01.2006 - 01.2010
Collector
Westlake Financial Services
01.2005 - 01.2006
Manager
Huntington Park Chamber of Commerce
01.2002 - 01.2024
High School Diploma -
Huntington Park High School