Gerald A. Johnson
Glendale,AZ
Summary
Experienced Quality Assurance professional with 19 years in fast-paced manufacturing environments, excelling in lead and supervisory roles. Expertise in managing testing teams, ensuring regulatory compliance, and implementing process improvements. Committed to leveraging root-cause analysis skills as a QA Lead/Supervisor to achieve zero-defect production and contribute to a company's growth.
Overview
11
11
years of professional experience
Work History
Quality Assurance Lead/Supervisor
Gregory Packaging
Phoenix, AZ
10.2025 - Current
- Oversee the product hold-and-release program, making final disposition decisions on non-conforming materials and finished products.
- Develop and implement CAPA (Corrective and Preventive Action) plans to eliminate recurring quality issues and minimize production waste.
- Analyzed weekly and monthly quality metrics to identify defect trends and presented actionable insights for continuous improvement to senior leadership.
- Partner with Production, Engineering, and Supply Chain teams to review product readiness, optimize manufacturing cycle times, and resolve quality bottlenecks.
- Conducted regular internal facility audits and pre-operational inspections to proactively identify and address safety, hygiene, and compliance gaps.
- Served as primary liaison for regulatory agencies (FDA, USDA) and third-party registrars during facility compliance audits, ensuring adherence to standards.
Quality Assurance Lab Technician
Albertson Safeway Milk Plant - Tempe
Tempe
11.2024 - 10.2025
- Performed routine physical, chemical, and microbiological testing on raw ingredients, in-process batches, and finished products to ensure strict adherence to quality specifications.
- Calibrated, maintained, and troubleshoot laboratory testing equipment (such as pH meters, spectrophotometers, scales, and chromatography systems) to guarantee data accuracy.
- Conducted environmental monitoring and swabbing across production areas to evaluate sanitation effectiveness and identify potential contamination risks.
- Executed sensory evaluations on food, beverage, and chemical products, ensuring consistent quality in color, texture, flavor, and appearance.
- Initiated the product hold protocol immediately upon detecting out-of-specification (OOS) results, effectively isolating non-conforming materials to prevent contamination or shipping errors.
- Reviewed daily production and sanitation logs to verify that Critical Control Points (CCPs) are properly monitored and within regulatory limits.
- Assisted in root-cause analysis investigations for product deviations, providing accurate lab data to support the development of corrective actions (CAPA).
- Conducted regular line audits and pre-operational inspections on the production floor to enforce strict compliance with Good Manufacturing Practices (GMPs).
- Partnered closely with production and sanitation teams to communicate lab testing timelines, resolve immediate line issues, and authorize line releases after cleanings.
- Collaborated with production and sanitation teams to communicate lab testing timelines, resolve line issues promptly, and authorize line releases post-cleaning.
- Maintained clean, organized, and safe laboratory environment, ensuring compliance with chemical safety standards and managing inventory of testing supplies.
Lab Technician (Temp)
Fairlife
Goodyear, Arizona
04.2024 - 11.2024
- Conducted routine and specialized testing on samples (e.g., biological, chemical, or materials) following standard operating procedures (SOPs) to ensure precise data generation.
- Prepared chemical solutions, reagents, and media cultures required for daily laboratory analysis while strictly maintaining sterile techniques and compound ratios.
- Executed complex analytical procedures using specialized instruments, ensuring compliance with validation protocols and quality control guidelines.
- Calibrated, cleaned, and troubleshooted laboratory equipment (e.g., pipettes, scales, pH meters, centrifuges, and spectrophotometers) to guarantee operational accuracy and minimize downtime.
- Conducted daily quality control checks and maintained detailed equipment logs to ensure compliance with internal standards and regulatory audit criteria.
- Oversaw laboratory inventory levels, tracking chemical, reagent, and disposable supply usage to avoid testing bottlenecks and minimize expiration waste.
- Enforced standard safety guidelines and Good Laboratory Practices (GLP), utilizing appropriate Personal Protective Equipment (PPE) and ensuring safe hazardous waste disposal.
- Performed routine environmental monitoring and surface swabbing to evaluate facility sanitation effectiveness and control contamination parameters.
Quality Assurance Quarantine and Inspection Tech
Forever Nutraceuticals
Phoenix, USA
04.2020 - 04.2024
- Conducted rigorous visual, dimensional, and paperwork inspections on incoming raw materials, packaging components, and bulk shipments to ensure compliance with engineering blueprints and product specifications.
- Performed final quality clearance inspections on finished goods prior to shipping, verifying pallet integrity, labeling accuracy, and proper container sealing.
- Utilized precision inspection tools (such as calipers, micrometers, specialized gauges, or barcode scanners) to verify tight manufacturing tolerances.
- Accurately logged all inspection results, quarantine status changes, and deviations into Quality Management System (QMS) for efficient audit retrieval.
- Enforced Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP) across warehouse and receiving docks, promptly addressing floor violations to maintain quality standards.
- Performed pre-operational inspections and line-clearance checks to ensure production areas were completely free of foreign materials or previous batch components before a new run begins.
Pre-Weight Supervisor
Proctor & Gamble
Iowa City, USA
09.2015 - 03.2020
- Supervised and coordinated the daily operations of the pre-weigh and dispensing department, ensuring the accurate and timely staging of raw materials for large-scale formulation runs.
- Managed a team of compounding and dispensing technicians, establishing daily scheduling, tracking performance metrics, and optimizing shift handovers to reduce cycle times.
- Oversaw weighing and portioning of active ingredients, excipients, and bulk chemical compounds, ensuring adherence to master batch records (MBRs) for quality assurance.
- Enforced unwavering compliance with cGMP, FDA regulations, and P&G global quality standards across all compounding and dispensing suites.
- Reviewed and signed off on daily pre-weigh documentation, logbooks, and electronic batch records (eBRs), maintaining 100% compliance with Good Documentation Practices (GDP) and data integrity standards.
- Managed the calibration and verification program for precision analytical scales, balances, and automated dispensing equipment, maintaining flawless compliance for internal and external audits.
- Championed allergen, potent compound, and cross-contamination control protocols, ensuring compliance with airflow, gowning requirements, and cleaning validations in primary containment suites.
- Optimized raw material traceability and inventory control utilizing the [SAP/ERP system], ensuring real-time variance tracking and the systematic isolation/quarantine of expired or out-of-specification (OOS) materials.
- Initiated and led root-cause investigations for any raw material weight variances, dispensing deviations, or non-conformances, implementing robust corrective actions.
Education
Heavy Machinery Operator - Certification Received
Franklin College
Lexington, KYHigh School Diploma - Traveling and Tourism
Tilden High School
Chicago, ILSkills
- Quality Control
- Regulatory Compliance
- CAPA Development
- Quality Metrics
- Statistical analysis
- Data Analysis
- Management
- Leadership
- Problem solving
- Communication
Timeline
Quality Assurance Lead/Supervisor
Gregory Packaging
10.2025 - Current
Quality Assurance Lab Technician
Albertson Safeway Milk Plant - Tempe
11.2024 - 10.2025
Lab Technician (Temp)
Fairlife
04.2024 - 11.2024
Quality Assurance Quarantine and Inspection Tech
Forever Nutraceuticals
04.2020 - 04.2024
Pre-Weight Supervisor
Proctor & Gamble
09.2015 - 03.2020
Heavy Machinery Operator - Certification Received
Franklin College
High School Diploma - Traveling and Tourism
Tilden High School