Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerald Butler

Martinsburg

Summary

Dynamic Team Leader with a proven track record at Logan's Roadhouse Grill, enhancing customer satisfaction and team productivity through effective communication and strategic planning. Skilled in workflow optimization and employee development, I excel in fostering collaboration and achieving goals while maintaining high standards of food safety and sanitation.

Overview

9
9
years of professional experience

Work History

Team Leader Manager

Logans Roadhouse Grill
09.2022 - Current

During my day to day functions I try to resolve customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office. I enhance team productivity by implementing efficient workflow processes and setting clear performance expectations. Led employee relations through effective communication, coaching, training, and development and collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Grill Cook

Logan's Roadhouse
06.2019 - 09.2022

During my day to day job functions as a grill coke, I prepared food on the grill and the fryer. I monitored meat temperatures to ensure it was cooked safely. After the food was cooked, I was responsible for plating food to make it appetizing for the customers. Before cooking the food I was responsible for prepare the ingredients. My responsibilities also included cleaning the grill daily and training new grill cooks.

Dishwasher

Logan's Roadhouse
03.2017 - 06.2019

During my day to day function as a dishwasher I operated the industrial dishwasher, washed glassware and other implements by hand when necessary, emptied and cleaned all trash receptacles, rotated dishes to reduce wear and tear on resources, and cleaned dish storage. I made sure to followed all sanitation policies at all times, provided assistance to prep cook and other kitchen staff as needed, especially during peak times; performed all opening and closing work, cleaned spills or broken glassware, immediately and made sure to report any and all sanitation or janitorial issues to the appropriate party.

Education

High School Diploma -

Musselman High School
Martinsburg, WV

No Degree -

James Rumsey Technical School in Automotive
Martinsburg

Skills

  • Basic Computer Skills
  • Excellent Role Model
  • Excellent Verbal Communication Skills
  • Flexible and Able to adjust to the work environment
  • Ability to focus on both short and long terms results
  • Goal Oriented
  • Work well with team
  • Active Listener
  • Able to perform job responsibilities with minimal supervision

Timeline

Team Leader Manager

Logans Roadhouse Grill
09.2022 - Current

Grill Cook

Logan's Roadhouse
06.2019 - 09.2022

Dishwasher

Logan's Roadhouse
03.2017 - 06.2019

High School Diploma -

Musselman High School

No Degree -

James Rumsey Technical School in Automotive