Shan'ea Crumblin
Washington,DC
Summary
Dynamic security professional with extensive experience at CSC Security, adept at monitoring premises and enforcing safety protocols. Proven ability in verbal communication and security camera monitoring, ensuring a secure environment. Recognized for proactive risk identification and delivering exceptional customer service, enhancing overall safety and satisfaction.
Overview
3
3
years of professional experience
Work History
Secuirty Guard
CSC Security
09.2023 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols, identifying and addressing potential security risks proactively.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as necessary.
- Documented daily activities and incident reports accurately for management review.
- Enforce company polices and procedures to maintain a secure environment.
- Search all bags and belongings manually to identify any prohibited items or contraband.
- Answer all questions or concerns that the customers have.
- Excellent customer service.
Sales Associate
Foreman Mills
02.2025 - 07.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed sales transactions accurately, ensuring efficient checkout procedures.
- Maintained inventory levels through regular stock assessments and restocking initiatives.
- Collaborated with team members to optimize store displays and merchandising strategies.
- Assist customers with any questions about inventory sizes.
- Excellent customer service with the customers
- Process customers payment on registers
Ride Operator
Six Flags
04.2022 - 09.2023
- Operated rides safely, ensuring compliance with all safety protocols and operational guidelines.
- Monitored guest interactions to enhance overall amusement park experience and customer satisfaction.
- Trained new staff on ride operation procedures and safety measures, fostering a culture of teamwork.
- Conducted regular inspections of rides to identify maintenance needs and ensure optimal performance.
Team Member
Popeyes
01.2023 - 06.2023
- Collaborated with team to optimize daily operations and improve service delivery
- Assisted in training new team members on operational procedures and safety protocols
- Monitored inventory levels to ensure timely restocking and minimize shortages
- Implemented efficient workflow processes to enhance productivity and reduce wait times
- Provide excellent customer care to all customers
- Operate cash registers to process payments from customers
- Assist with preparing customers food promptly and orderly
Education
No Degree -
Shaw University
Raleigh, NCHigh School Diploma -
Friendship Tech
Washington, DC05-2024
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
Timeline
Sales Associate
Foreman Mills
02.2025 - 07.2025
Secuirty Guard
CSC Security
09.2023 - Current
Team Member
Popeyes
01.2023 - 06.2023
Ride Operator
Six Flags
04.2022 - 09.2023
No Degree -
Shaw University
High School Diploma -
Friendship Tech
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