Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Gerald Davis

Woodstock,GA

Summary

Window Cleaner expertly removes built-up dirt and grime from residential and commercial windows using industry-standard techniques and equipment. Travels to client worksites to complete window cleaning tasks while climbing, lifting and bending at varying heights, environments and weather conditions. Consistently uses stabilizing equipment to reduce accidents and meet health and safety regulations.

Overview

23
23
years of professional experience

Work History

Professional Window Cleaner

H & S Window Cleaning
03.2005 - Current
  • Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
  • Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
  • Reduced streaks and residue on windows by utilizing appropriate cleaning techniques and industry-standard equipment.
  • Boosted efficiency through meticulous scheduling of appointments and accurate route planning for multiple job sites daily.
  • Expanded clientele by effectively promoting company's services through word-of-mouth referrals, online marketing, and networking events.
  • Ensured compliance with local regulations regarding environmental policies by using eco-friendly cleaning solutions when required or requested.
  • Collaborated with team members to complete large-scale projects in a timely manner while maintaining attention to detail.
  • Developed strong relationships with clients through open communication channels, addressing concerns promptly, and providing exceptional service quality.
  • Improved overall appearance of buildings by removing dirt, grime, mold, mildew, bird droppings, and other debris from glass surfaces as part of the window cleaning process.
  • Delivered customized service offerings based on specific client requirements or unique architectural features of their properties.
  • Contributed to a positive work environment within the team by sharing knowledge about best practices in window cleaning techniques.
  • Assisted with training and mentoring of new hires, ensuring they adhered to company standards for quality and safety.
  • Provided detailed estimates and quotes for potential clients, outlining the scope of work required and timeframes for completion.
  • Maintained a clean driving record while transporting equipment and crew members to job sites in company vehicles, reflecting responsibility and professionalism.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Leveraged ladders, poles, to clean windows.
  • Applied water and detergent to glass with a non-scratch applicator and removed with a rubber squeegee blade to reduce smears.
  • Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
  • Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
  • Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
  • Responded immediately to calls from clients in need of window cleaning a day or hours prior to upper level management inspections of facilities.
  • Identified major concerns with clients windows and escalated issues to management of the facility and employer so issues could be addressed.
  • Supervised supplies in inventory and submitted reorder requests.

Assistant Supervisor

Wallner ToolingExpac
04.2001 - 10.2004
  • Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
  • Streamlined communication between departments for enhanced collaboration and improved overall results.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
  • Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
  • Collaborated with upper management to establish performance benchmarks, evaluating success based on quantifiable metrics.
  • Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
  • Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
  • Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Submitted documentation and reports to upper management.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Maintained accurate inventory, working with purchasing department and logistics for resupply
  • Monitored workflow to improve employee time management and increase productivity.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

Saint Mary's High School
Saint Marys, WV

General Studies

West Virginia University At Parkersburg
Parkersburg, WV

Bachelor of Arts - Fine Arts

Kennesaw State University
Kennesaw, GA

Skills

  • Residential Window Cleaning
  • Communication and Interpersonal Skills
  • Work Orders
  • Advanced Squeegee Techniques
  • Problem Solving Abilities
  • Professional Appearance
  • Attention to Detail
  • Commercial Window Cleaning
  • Strong Communication Skills
  • Expert Glass Cleaning
  • Window Washing
  • Payment Collection
  • Invoicing

Affiliations

  • Volunteered in community theater building props and sets
  • Volunteer as a counselor to an Elders Quorum President, Ward Executive Secretary, Discussion leader in an Elders Quorum, Primary Teacher, Scout Leader as a member of The Church of Jesus Christ of Latter-day Saint
  • Served as a full-time missionary for two years in the New York City borrows.

Timeline

Professional Window Cleaner

H & S Window Cleaning
03.2005 - Current

Assistant Supervisor

Wallner ToolingExpac
04.2001 - 10.2004

High School Diploma -

Saint Mary's High School

General Studies

West Virginia University At Parkersburg

Bachelor of Arts - Fine Arts

Kennesaw State University

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Gerald Davis