GERALD EGO
Georgetown,TX
Summary
Hardworking and motivated professional with extensive experience performing successfully in fast-paced environments. Passionate about business success and successful at supporting all staff and customer needs. Well-organized and resourceful with a proactive mindset and good communication skills.
Overview
11
11
years of professional experience
Work History
Licensed Nursing Home Administrator
Terrell Health Care Center- Nexion Health
Dallas, TX
01.2023 - Current
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted annual reviews.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
- Monitored patient satisfaction surveys and took corrective action when necessary.
- Created strategic plans to promote growth and development of the facility's services.
- Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
Assistant Facility Administrator
Pflugerville Care Center
Georgetown, TX
06.2022 - 01.2023
- Coordinated with clinical staff to ensure residents individual care plans are being followed
- Direct the hiring and training of employees
- Maintain and develop standards, policies, programs, and operating procedures that comply with federal, state and local regulations
- Monitored daily performance and patient outcomes to maintain quality assurance.
- Responded to needs and concerns of residents and visitors.
- Organized and carried out continual education and development of staff.
- Orchestrated adequate staffing and scheduling patterns to deliver cost-effective and quality care.
- Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Direct the day-to-day functions of the nursing department
- Direct and provide leadership for all staff including volunteers
- Plan and direct Operations of the facility based on policies established by the governing board in a manner that reflected the organizations mission, ministry, and culture
Licensed Nursing Home Administrator
John Paul II Nursing Home
Kenedy, TX
06.2022 - 01.2023
- Direct the day-to-day functions of the nursing department
- Direct and provide leadership for all staff including volunteers
- Plan and direct Operations of the facility based on policies established by the governing board in a manner that reflected the organizations mission, ministry, and culture
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Listens to family questions and concerns, assists with resolving issues and explains related company actions and decisions
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Maintained strict adherence to governing requirements for submitted documents.
- Manage the day-to-day operations of the facility and keep the organization on track for its long term goals and mission
- Coordinate and provide leadership to each clinical, managerial, and custodial team, and ensure that they work together effectively
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted annual reviews.
- Created strategic plans to promote growth and development of the facility's services.
- Monitored patient satisfaction surveys and took corrective action when necessary.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
Memory Care Manager
Park Place Care Center (CHOSEN Healthcare)
Georgetown, TX
09.2021 - 06.2022
- Communicated with families or advocates to discuss resident needs and progress.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Initiated resident transfers to other programs to better meet needs.
- Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
- Collaborated with multi-disciplinary staff to improve overall patient care and response time
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Administrator in Training
Park Place Care Center (Chosen Healthcare)
Georgetown , TX
03.2021 - 09.2021
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Directed clients and guests to correct departments, rooms and staff members.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Established work procedures or schedules to organize daily work of administrative staff.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
- Pitched in to help with office tasks during busy periods and staff absences.
Certified Medication Aide
Chosen Healthcare
Georgetown, TX
01.2020 - 03.2021
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Monitored vital signs during medication administration to quickly identify complications.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Assessed patient needs in response to medications.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
Certified Nurse Aide
Regency Nursing & Rehabilitation Centers
AUSTIN, TX
08.2018 - 12.2019
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted residents with bathing and dressing to promote personal hygiene.
Rehabilitation Manager
BROAD GREEN REAHABILITATION BAMENDA
BAMENDA, BAMENDA
02.2015 - 04.2017
- Directed clients and guests to correct departments, rooms and staff members.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Monitored office supplies to replenish needed inventory before depletion.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Pitched in to help with office tasks during busy periods and staff absences.
- Coordinated and conducted classes to teach procedures to my staff members.
Physical Therapist
Regional Hospital Bamenda, Cameroon
Bamenda, NORTHWEST REGION
08.2013 - 04.2017
- Managed and treated pain in patients.
- Taught patients and families about self-care treatments and exercises that can be completed at home.
- Initiated appropriate intervention programs for patients suffering from accidents, illnesses and injuries.
- Evaluated and assessed patients to establish measurable goals and promote restoration of functional abilities.
- Identified and properly documented patient goals, evaluated progress and planned reevaluation.
- Assisted patients with physical movements to help restore function and lessen pain and disability.
- Prescribed and demonstrated in-home exercises and therapies to help patients improve progress and physical health.
- Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
Education
ADVANCED TECHNOLOGY CERTIFICATE - Long Term Care Administration-Nursing Facility Adm
McLennan Community College
Waco, TX05.2022
Bachelor of Science - Physical Therapy
UNIVERSITY OF BUEA
BUEA12.2013
Associate of Science - Physical Therapy
Saint Louis University Bamenda
Bamenda07.2012
Skills
- Administration and Management
- Personnel and Human Resources
- Management and financial Resources
- Customer and Personal Services
- Complex Problem solving
- Report writing
Timeline
Licensed Nursing Home Administrator
Terrell Health Care Center- Nexion Health
01.2023 - Current
Assistant Facility Administrator
Pflugerville Care Center
06.2022 - 01.2023
Licensed Nursing Home Administrator
John Paul II Nursing Home
06.2022 - 01.2023
Memory Care Manager
Park Place Care Center (CHOSEN Healthcare)
09.2021 - 06.2022
Administrator in Training
Park Place Care Center (Chosen Healthcare)
03.2021 - 09.2021
Certified Medication Aide
Chosen Healthcare
01.2020 - 03.2021
Certified Nurse Aide
Regency Nursing & Rehabilitation Centers
08.2018 - 12.2019
Rehabilitation Manager
BROAD GREEN REAHABILITATION BAMENDA
02.2015 - 04.2017
Physical Therapist
Regional Hospital Bamenda, Cameroon
08.2013 - 04.2017
ADVANCED TECHNOLOGY CERTIFICATE - Long Term Care Administration-Nursing Facility Adm
McLennan Community College
Bachelor of Science - Physical Therapy
UNIVERSITY OF BUEA
Associate of Science - Physical Therapy
Saint Louis University Bamenda
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