Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerald Englehart

Pearland,TX

Summary

Seasoned Small Business Owner with 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

42
42
years of professional experience

Work History

Team Leader

Target
Webster, TX
08.2002 - Current
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Inspired and enabled team members to enhance customer satisfaction and loyalty, supporting retention and growth.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Assessed customer needs swiftly and effectively.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Evaluated and selected potential new team members from list of candidates recommended by recruitment team.
  • Elevated to leadership position in acknowledgment of strong work ethic and delivery of exceptional customer service.

Business Owner

Gerald Englehart Distribution
Pearland, TX
02.2019 - 08.2025
  • Kept records for production, inventory, income and expenses.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Implemented campaigns and promotions to help with developing goods and services.

Restaurant Manager

American Drive Inns
Houston, TX
01.1989 - 11.1991
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.

Restaurant Manager

Woolworths
Houston, OH
03.1988 - 01.1989
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Optimized profits by controlling food, beverage and labor costs.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.

Managing Restaurant Partner

Sonic Drive-in Chicago, Uptown
Pearland, TX
05.1983 - 07.1987
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Conferred with customers to understand needs and finalize purchase orders.

Education

Associate of Arts - Liberal Arts And Sciences

Lee College
Baytown, TX
06.1995

Associate of Science - Business Administration

Lee College
Baytown, TX
06.1995

Psychology

Sam Houston State University
Huntsville, TX

Skills

  • Verbal and Written Communication
  • Staff Management
  • Work Planning and Prioritization
  • Cost Analysis and Savings

Timeline

Business Owner

Gerald Englehart Distribution
02.2019 - 08.2025

Team Leader

Target
08.2002 - Current

Restaurant Manager

American Drive Inns
01.1989 - 11.1991

Restaurant Manager

Woolworths
03.1988 - 01.1989

Managing Restaurant Partner

Sonic Drive-in Chicago, Uptown
05.1983 - 07.1987

Associate of Arts - Liberal Arts And Sciences

Lee College

Associate of Science - Business Administration

Lee College

Psychology

Sam Houston State University

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