Gerald Galloway
Phoenix,AZ
Overview
21
21
years of professional experience
Work History
Security Officer/Security Supervisor
Allied Universal Security Services
TSMC
02.2024 - Current
- Monitored premises for safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Assisted in executing emergency response procedures during incidents.
- Collaborated with team members to improve security protocols and practices.
- Trained new staff on operational procedures and safety guidelines.
- Delivered excellent customer service while maintaining a secure environment.
- Recorded incident reports with comprehensive details of occurrences.
- Checked identification of individuals entering and exiting facility to prevent unauthorized visitors.
- Patrolled and monitored premises using company vehicle, bicycle, and foot.
Owner
Self Employed Corona Closets
Corona, CA
01.2010 - 12.2023
- Developed and implemented business strategies to improve operational efficiency and customer satisfaction.
- Established brand identity through effective marketing campaigns and social media engagement.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Built strong relationships with clients to foster loyalty and repeat business.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Lead Installer
Closets by Design
City of Industry, CA
03.2006 - 12.2009
- Supervised installation teams to ensure adherence to project timelines and quality standards.
- Trained new installers on best practices and safety procedures for efficient workflows.
- Optimized inventory management processes, minimizing delays in installation projects.
- Collaborated with design teams to implement customized storage solutions that maximize space utilization.
- Implemented process improvements resulting in enhanced installation efficiency and customer satisfaction.
- Maintained tools and equipment, ensuring readiness for all installation tasks while adhering to safety protocols.
- Improved customer satisfaction by providing efficient and accurate installations.
- Loaded and unloaded building materials used for construction.
- Streamlined installation processes for increased productivity and faster project completion.
Education
High School Diploma -
Polytechnic High School
Sun Valley, CA06.1982
Skills
- Report writing
- Incident reporting
- Dispatch
- General security
- Cad design
- CNC operator
- Professional installer
- Business owner
- Verbal and written communication
Timeline
Security Officer/Security Supervisor
Allied Universal Security Services
02.2024 - Current
Owner
Self Employed Corona Closets
01.2010 - 12.2023
Lead Installer
Closets by Design
03.2006 - 12.2009
High School Diploma -
Polytechnic High School