Bus Operator
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
- Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.